Luther Brookdale Toyota

Tires replaced Good suggestion on tire type. Waiting time was too long. 10 minutes turned into 44 minutes. Normally okay with waiting, but that day under another Good suggestion on tire type. Waiting time was too long. 10 minutes turned into 44 minutes. Normally okay with waiting, but that day under another time commitment. More

excellent sales experience our salesperson gave us excellent service. paid attention to details about the vehicle and gave us private time to make our decision. was able to answ our salesperson gave us excellent service. paid attention to details about the vehicle and gave us private time to make our decision. was able to answer all of our questions. More

I always return for service. I always return for service because I trust Jeremy and have for many years. I only buy Toyota’s because I know Jeremy will take care of all my service I always return for service because I trust Jeremy and have for many years. I only buy Toyota’s because I know Jeremy will take care of all my service needs. More

Leased a 2019 Rav4 Great customer service and reasonable pricing. Sales associate was extremely helpful with getting everything set up and operational. The financial asp Great customer service and reasonable pricing. Sales associate was extremely helpful with getting everything set up and operational. The financial aspects of the lease were well explained and so were all of the possible upgrades to the car as well as additional services if wanted. More

Routine service. Staff always courteous and professional. I've been coming to this dealership almost 9 years and never had a negative experience. No appointment needed Staff always courteous and professional. I've been coming to this dealership almost 9 years and never had a negative experience. No appointment needed and my car is always done under an hour. Highly recommend this dealership. More

Great work I was very afraid of getting the air bag recall done and the mechanic messing things up or scratching stuff as seen on the internet. Andrew did a fant I was very afraid of getting the air bag recall done and the mechanic messing things up or scratching stuff as seen on the internet. Andrew did a fantastic job and even went the extra mile to grease my auto running boards that were acting up. More

Leasing experience Nick was a great help with everything, and Keith helped get me started with the process and made it very easy to decide what car to pick by giving me Nick was a great help with everything, and Keith helped get me started with the process and made it very easy to decide what car to pick by giving me all the information I needed. More

Service Team Fabulous The veteran service team takes the best care of me as they know me and my loyalty to them for both sales and service - I am driving an old Highlander The veteran service team takes the best care of me as they know me and my loyalty to them for both sales and service - I am driving an old Highlander but no doubt will be purchasing a new or used in the not to distant future - I have leased and purchased cars there for the last 25 years or more. My most recent visit was phenomenal as I was gently warned of a 2 hour wait but my fabulous Veteran stepped in, put 6 guys on my car and had me out in 40 minutes. I didn't quite get my nap in but I was SUPER Pleased. You know who you are!!! See you all next time. Oh, and delicious coffee, bonus! More

Nice quick operation. The staff was knowledgeable, friendly, and helpful. Myles and Sara were both really nice and helpful. I'd recommend others to get help from these tw The staff was knowledgeable, friendly, and helpful. Myles and Sara were both really nice and helpful. I'd recommend others to get help from these two. Great experience. More

The right way to treat cusomers I drove into the service area for an oil change. A technician greeted me almost immediately and got my mileage and handed me the check-in sheet. I the I drove into the service area for an oil change. A technician greeted me almost immediately and got my mileage and handed me the check-in sheet. I then walked to the service advisor area to check in. Within 15 seconds, an advisor said he would be with me shortly. 30 seconds later someone in the office acknowledged me and said someone would help me shortly. Within 2 minutes someone checked me in. The service waiting area was packed. But there was enough seats, newspapers, bottled water, coffee etc. Someone was cleaning the kitchen service area and making sure the area was well stocked. This, is why I still go to Brookdale Toyota dealership to service my Camry Hybrid XLE even though there is another Toyota dealership much closer to my house. More