Luther Brookdale Toyota

Great New Car Purchase Experience This was the second car we purchased from Luther. The salesman, Lynn Floyd, was excellent. He knew everything about the technology associated with th This was the second car we purchased from Luther. The salesman, Lynn Floyd, was excellent. He knew everything about the technology associated with the car, and spent as much time as we needed to walk us through everything before we left. We didn't have time to get through everything, but have an open invitation to return for a personalized training session at any time. Great experience. More

Great sales Rep I went in to get a car and Yuri was helping me. He went above and beyond to help me get the best deal. I really appreciated his help. I will recommend I went in to get a car and Yuri was helping me. He went above and beyond to help me get the best deal. I really appreciated his help. I will recommend him to everyone looking to get a new car. More

Great customer service We were in and out within 2 hours and got a great deal everyone was very friendly! Keith really helped us weigh the benfits of new cars vs used! We were in and out within 2 hours and got a great deal everyone was very friendly! Keith really helped us weigh the benfits of new cars vs used! More

great customer service ! I went to get my corolla S on Saturday july 9th and toua was helping me. he did a a great job that! I will definitely bring more of my family to suppo I went to get my corolla S on Saturday july 9th and toua was helping me. he did a a great job that! I will definitely bring more of my family to support luther Brookdale toyota! More

Happy Ending I purchased a low mile used 2015 XLE Sienna in February from Kelly Rogers. I absolutely loved that vehicle. In May I bought a small travel trailer. Un I purchased a low mile used 2015 XLE Sienna in February from Kelly Rogers. I absolutely loved that vehicle. In May I bought a small travel trailer. Unfortunately the Sienna did not have a tow package. So I searched around the metro area for a used Highlander in good shape, low miles and all the features I wanted. I found these vehicles are as rare as hens teeth! I made an appointment will Kelly at Luther Toyota. We looked at their used vehicles but my choices were slim. So she showed me a new 2016 Highlander. After talking with Kelly and her sales manager Amanda we made a deal. I was so please that my Sienna had such a high trade in value and the Luther sales team worked with me to arrive at a price I could live with. Thanks Luther for turning a tough situation into happy ending! More

Purchase of 2016 Toyota Rav 4 Our recent purchase with dealer Jeff Witt was fabulous. Right from the beginning he was respectful, considerate, patient and knowledgeable about the v Our recent purchase with dealer Jeff Witt was fabulous. Right from the beginning he was respectful, considerate, patient and knowledgeable about the vehicle. He gave us time to make our decision, but still kept in touch right to the end. Thanks we love our new car! More

Leasing a car I leased a Carolla at Luther Brookdale Toyota 2 years ago and came in to lease another car. Lynn Floyd showed me some models and I test drove a coupl I leased a Carolla at Luther Brookdale Toyota 2 years ago and came in to lease another car. Lynn Floyd showed me some models and I test drove a couple. I was not ready to decide that day, but Lynn answered several questions I had and I felt no pressure to make a decision. When I came back Lynn answered more questions and I made my decision. Lynn was patient, friendly, knowledgeable and worked to see that I was satisfied. He then explained every knob, button, question I had about my new car. I would recommend Luther Brookdale Toyota and especially Lynn Floyd. More

Thomas hungup on me Thomas was not professional with me and hung up the phone. I called to find out how much my vehicle would be worth. He asked me what was my problem wi Thomas was not professional with me and hung up the phone. I called to find out how much my vehicle would be worth. He asked me what was my problem with the new vehicle purchase. I tried telling him what was wrong, but he quickly interrupted me and told me that I was swearing. I said I wasn't swearing. No four letter words were said. I asked him if saying pissed off was a swear word and he said yes and hung up the phone. You never ever hang up on a customer. More

Easy and Open Communication Sarah made my family's purchase of a brand new 2016 Toyota Sequoia Platinum as painless as possible. Our contact was primarily email and text messages Sarah made my family's purchase of a brand new 2016 Toyota Sequoia Platinum as painless as possible. Our contact was primarily email and text messages due to the fact that my wife and I were expecting our new born child the same week we decided on the purchase of the vehicle. Not only did she keep open communication with us, they were able to find the vehicle with our specific options, price match and deliver the vehicle in time to pick up mom, new born with our other two children from the hospital. More

Best salesperson I've ever worked with I shopped and searched for the best offer I could find...3 different dealerships and multiple online requests...Sara's quick response and fast action I shopped and searched for the best offer I could find...3 different dealerships and multiple online requests...Sara's quick response and fast action price offer beat out all of the other competitors... hands down!! She cut right to the chase about finding and getting me the best deal. She didn't even have to receive approval from her boss! (Which one dealer did and the other just said "No DEAL!") She was so fun to work with. Made shopping for my car really exciting. She was extremely accommodating, helpful, knowledgeable and easy to work with...thoughtful too. I refer everyone to her! If someone comments on my new RAV 4 Hybrid (or talks cars)...I give out her name and number! More