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Luther Brookdale Toyota

Brooklyn Center, MN

4.8
2,014 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help. For appointments, call (763) 331-6700
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6700 Brooklyn Blvd

Brooklyn Center, MN

55429

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Showing 2,014 reviews

March 29, 2016

maintenance service always very happy and satisfied w/ their service, customer and technical/mechanical. honest, straight forward, and to the point. the whole team has More

by dave mohr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
josh T., Steve M., and everyone in service!
Mar 30, 2016 -

Luther Brookdale Toyota responded

We thank you for your very kind words about our dealership, Josh, Steve and everyone on our service team, Dave! It's customers like you that make all our hard work and effort worth it. We strive on our efficient technical team and it's great to see that it's well received. Please let us know if you need anything else down the road—we'll be here for you.

March 26, 2016

Oil Change We always bring our car to this dealer for oil change. We trust them for great service and friendly. This is a nice and clean place. Thank you! More

by 4T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Murray
Mar 28, 2016 -

Luther Brookdale Toyota responded

Here at Luther Brookdale, our service team takes great pride with providing accurate and timely maintenance across the board. If you're not happy, we're not happy! Please let us know if there's anything else we can do on our end. For the mean time: safe driving!

March 23, 2016

Great service! Duane is extremely good at his job. I have not had a bad advisor here yet. I do all of the service on both of our Toyota vehicles at this dealer. Th More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
Mar 24, 2016 -

Luther Brookdale Toyota responded

Thanks for your outstanding review, Terry! We truly appreciate your kind words about our dealership and Duane. We strive to have a friendly and welcoming environment here at Luther Brookdale. Please let us know if you need anything else at all—that's what we're here for!

March 22, 2016

Great service as always I have been a customer at Brookdale Toyota for over 20 years. During the time we have purchased four Toyotas from the dealership. Not only are they More

by JTToy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Loretz
Mar 24, 2016 -

Luther Brookdale Toyota responded

We thank you so much for your continued loyal business! You're truly a core family member here at Luther Brookdale and your continued allegiance has not gone unnoticed. We strive on delivering top notch service across the board and we're so glad that's been the case for many if not all of your experiences. We'll be sure to pass this along to Robert so he's fully looped in here. Please let us know if there's anything else that we can do now or moving forward—we're just a phone call or short drive away!

March 22, 2016

Great attitude, great service! I came in today get my car rechecked for burning oil and thankfully my car "past the test" the service rep said, which good news is always exciting bu More

by Graceful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, didn't get a name
Mar 24, 2016 -

Luther Brookdale Toyota responded

Our service team thanks you for your business! Here at Luther Brookdale, we strive on both being friendly and delivering the best possible service. From your review, it seems like that was the complete experience! Here's to happy and safe driving moving forward but let us know if there's anything else we can do in the mean time.

March 20, 2016

Oil Cheange Bought my car at Brookdale in 2011. All maintenance has been done at this location. Called for an oil change and they couldn't find my history after t More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toua Yang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2016 -

Luther Brookdale Toyota responded

We're very sorry to hear about this issue, Nick. Our technicians strive on satisfying in every facet and it seems like we didn't come through on the first try. Please be sure to give us a heads up next time you'll be coming in and we'll be sure to deliver. We aren't satisfied unless you're satisfied!

March 19, 2016

No start, Oil change I got my car towed to resolve a starter issue. I used the dealer's shuttle to go to work. Donny, their shuttle driver impressed me with his friendly c More

by Riaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny
Mar 22, 2016 -

Luther Brookdale Toyota responded

We thank you for taking time out of your day to write this stellar review about our dealership and Donny! He's definitely a core member of our service team and we'll be sure to pass these kind words along to him. We strive on being there when everything else seems to fall apart—your satisfaction is all that matters! Let us know if there's anything else that we can do for you.

March 16, 2016

Quick and clean Went to Luther Brookdale to service my Prius. Just moved to the area and needed somewhere close with good service. They are close to home and this was More

by toocommon15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Green (Advisor), Russell Miceli (Technician)
Mar 17, 2016 -

Luther Brookdale Toyota responded

Thank you for your wonderful 5-star review! We do our best to ensure that each and every experience is as attentive and painless as possible. With your recent experience at the dealership, it seems like that is definitely the case. We truly appreciate customers like you and look forward to serving you again in the future!

March 14, 2016

Great experience working with Lynn Floyd. I really appreciated Lynn's honesty and openness, and I felt little pressure to buy when I was not yet ready to do so. He's very patient, and explain More

by newbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Floyd
Mar 14, 2016 -

Luther Brookdale Toyota responded

Thank you for your recent great review about Lynn and our dealership! Lynn is definitely a core member of our team here at Luther Brookdale and it means the world to us that you took time out of your day in order tell us about your experience. Here's to enjoying your brand new car! Please let us know if you need anything else at all from our end—that's what we're here for!

March 14, 2016

It was dealerships recommendation to fix the car because is It was excellent job which was done to my car and i really need one. I will take this opportunity to thank you for your time to get my car finished. More

by geare2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brad
Mar 15, 2016 -

Luther Brookdale Toyota responded

Thanks for your outstanding review about our dealership and Brad! Our service department strives on satisfying and we're so happy to hear that we've obtained another delighted customer. Please let us know if you need anything down the road!

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