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Luther Brookdale Toyota
Brooklyn Center, MN
2,053 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help.
For appointments, call (763) 331-6700
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,053 reviews
July 14, 2021
Overall it was a good experience. I got the vehicle I wanted, the service was overall good, the dealership was clean, and I was always greeted immediately at the front desk. The only thing I couldn't sh wanted, the service was overall good, the dealership was clean, and I was always greeted immediately at the front desk. The only thing I couldn't shake was the sales approach. The sales person was partly unprofessional and didn't seem to want to want to help us, but rather find ways to exploit the buyer, get the sale, and move on. Never were we offered water once, in the either times we were there. The sales person didn't have a problem drinking it in front of us despite the hours we spent there. We had to get our own. In short, I felt like I got the stereotypical sales person. Not saying they are all like that there. The sales person I dealt with, I felt that person was just seeing in what ways could they exploit the buyer, rather than actually helping me and answering my questions. The person was a different person once the buying part started though. Outside the informational meeting, everything else was a great experience. More
by Anonymous
July 09, 2021
had an emergency tire blowout and came in for a replacement and they made room for me and also do a front brake job because it was needed it. i was grateful they had the tire in stock and did the replacement and they made room for me and also do a front brake job because it was needed it. i was grateful they had the tire in stock and did the front brakes, like on an emergency basis. i always like to schedule service, but they were most accommodating and i waited less than two hours for service to be completed. very happy with their service department. More
by thumper
Employees Worked With
Steve Yang
July 08, 2021
Tony Arens and Bruce Smith have taken care of me and my family for many years. I tell EVERYONE to buy a Toyota from them. The car is awesome! family for many years. I tell EVERYONE to buy a Toyota from them. The car is awesome! More
by Joanne
Employees Worked With
Tony Arens, Bruce Smith
July 08, 2021
Love the nice friendly service. Fast worker and very knowledgeable about the updated hi-tech 2021 highlander vehicle. The sales, financial worker and other workers were very well explanatory. knowledgeable about the updated hi-tech 2021 highlander vehicle. The sales, financial worker and other workers were very well explanatory. More
by Manilavang
July 06, 2021
Met easily without an appointment, and when I didn't purchase a vehicle initially, David was easy to schedule a time through text to come in once I was ready to pull the trigger. Overall, easy and flexi purchase a vehicle initially, David was easy to schedule a time through text to come in once I was ready to pull the trigger. Overall, easy and flexible. Bobby from finance was easy to work with and assisted with finding missing information. More
by alliep
June 29, 2021
I purchased the vehicle from out of state. The travel time was worth it! Great experience. High integrity throughout the process. Thank you! time was worth it! Great experience. High integrity throughout the process. Thank you! More
by Brian
June 26, 2021
Service representative was very kind and efficient, and the service provided was fairly prompt even tho I had no appointment due to dead battery. Appreciate! the service provided was fairly prompt even tho I had no appointment due to dead battery. Appreciate! More
by Dak
Employees Worked With
June 26, 2021
Nice, clean, well staffed dealership, but the treat was working with Jeff Gammack who runs old school style customer service, which is hard to find. I really felt seen and cared for! I recommend the deale working with Jeff Gammack who runs old school style customer service, which is hard to find. I really felt seen and cared for! I recommend the dealership, and especially Jeff. Diana in finance was wonderful also. The whole experience was a pleasure. More
by David
