Luther Brookdale Volkswagen

They were easy to work with. Only thing is I would suggest is they follow through with updates more often. Had to ask What was going on with vehicle as it had been hours and I h Only thing is I would suggest is they follow through with updates more often. Had to ask What was going on with vehicle as it had been hours and I had heard nothing. More

I am satisfied with the work that was done on my car and they tried everything to make sure that I was satisfied with my experience they tried everything to make sure that I was satisfied with my experience More

Brought my car in for service that was covered under warranty, ended up taking longer than expected. Boun checked on me several times even offered to take me out to lunch and then ended up giving me a l warranty, ended up taking longer than expected. Boun checked on me several times even offered to take me out to lunch and then ended up giving me a loaner car had no cost to me. More

Very nice and help full and help me with my need. They are very professional. Best service They are very professional. Best service More

The part that I had replaced failed less than 30 days after service date, leaving me without a vehicle again. Original service took two days longer than originally quoted. Will never have my Golf service after service date, leaving me without a vehicle again. Original service took two days longer than originally quoted. Will never have my Golf serviced here ever again, and have told all friends and family with VW’s to take their business elsewhere More

Great dealership, great staff. Excellent service, Convenient location, superb follow up from the service writers to the service manager and GM. 10/10 Excellent service, Convenient location, superb follow up from the service writers to the service manager and GM. 10/10 More

Excellent service! Nick was calm and reassuring. He kept me well-informed throughout the day. Nick was calm and reassuring. He kept me well-informed throughout the day. More

They did a good job. The video examination was a novel idea My car was diagnose properly The video examination was a novel idea My car was diagnose properly More

Very helpful in explaining what work needed to be done. It was a little expensive but worth it because I am confident in all staff’s ability to take care of my car. I actually had to buy a new vehicle not It was a little expensive but worth it because I am confident in all staff’s ability to take care of my car. I actually had to buy a new vehicle not long after this appointment due to an accident, and it was a no brained to return here to buy another vehicle. Adrian in sales is the best! Everyone in sales and service is knowledgeable, and everyone in the building is kind and welcoming. I really enjoy the amenities here too when waiting (area to work, coffee, snacks, nice bathrooms, couches, etc) More

Adrian in sales took great care of me and everyone there is very helpful. This is the second car I have purchased from them and have been very satisfied by the quality of service and follow up from staff. I is very helpful. This is the second car I have purchased from them and have been very satisfied by the quality of service and follow up from staff. I was able to come look at a vehicle the same day I called and I ended up buying the same day as well. While the market is still not great right now, I felt like staff did what they could to get the car I wanted down to a reasonable price for my budget. Everyone is knowledgeable about the vehicles and makes me feel taken care of. More