Luther Brookdale Volkswagen

Connor, our salesman, was terrific. He helped us find the right vehicle with all of the options we wanted. Very professional dealership and I highly recommend it. right vehicle with all of the options we wanted. Very professional dealership and I highly recommend it. More

Prompt and professional service. Excellent communication from first phone call. Repairs completely in a timely manner even on short notice. Thank you for your great service! from first phone call. Repairs completely in a timely manner even on short notice. Thank you for your great service! More

Excellent experience as always! Found the perfect vehicle and, in a time when so many dealerships are price-gouging due to inventory shortages, Brookdale is still putting customer relations first. Connor and and, in a time when so many dealerships are price-gouging due to inventory shortages, Brookdale is still putting customer relations first. Connor and Todd were amazing and made the process super easy by truly going above and beyond! More

D’Aundre DeMars is a good salesman. I went looking for a VW Atlas used, and he did a good job at getting me the vehicle I wanted. VW Atlas used, and he did a good job at getting me the vehicle I wanted. More

Did not reset the "oil change due" light. Did not add DEF Adblue or ask if I wanted it refilled during oil change. Maurice did respond to my call, but did not answer my follow up question Adblue or ask if I wanted it refilled during oil change. Maurice did respond to my call, but did not answer my follow up question More

Everyone is very helpful and kind. They are knowledgeable about the vehicles available that are currently in their lot, if not they can find it fairly easy and help you with any decisions regarding purchasin about the vehicles available that are currently in their lot, if not they can find it fairly easy and help you with any decisions regarding purchasing a new (or used) vehicle. More

When I made the appointment I was told I would be contacted about getting a free rental car being it was a factory recall and the Jetta is still under factory warranty but no one ever called me back. contacted about getting a free rental car being it was a factory recall and the Jetta is still under factory warranty but no one ever called me back. And then there was no help finding me one the day I dropped off the car. More

This dealership offers timely service and clear communication concerning the service you are receiving. When the loaner I had received smelled of cigarettes, the service department promptly offered communication concerning the service you are receiving. When the loaner I had received smelled of cigarettes, the service department promptly offered a replacement which was clean and ready for use. More

DeAndre is a rock star 🌟 I called looking for a specific vehicle- he told me that if it existed he’d find it- A week later he delivered my vehicle with additional options. His taste is impeccable. He checke vehicle- he told me that if it existed he’d find it- A week later he delivered my vehicle with additional options. His taste is impeccable. He checked in with me “every day” even if it was only a text message. It made me feel good that he cared about me as a customer. I’ve been purchasing vehicles from Luther GMC etc. my entire adult life and he’s genuinely the best salesman I’ve meet in my lifetime. The entire team was amazing. Atmosphere and environment are great . Every employee I encountered asked if I needed anything and most of all- they treated me with respect and dignity. You have a great team, please continue to be appreciative of them! More