Luther Brookdale Volkswagen

Andrea in sales was great. She cared about what I was looking for and went above and beyond to provide a stress free car buying experience. She cared about what I was looking for and went above and beyond to provide a stress free car buying experience. More

Always professional and friendly. Work done is always excellent. The facilities are clean comfortable and well appointed. Everyone seems to their jobs. Work done is always excellent. The facilities are clean comfortable and well appointed. Everyone seems to their jobs. More

Very good service. They took the time to answer questions and get us the best deal. They took the time to answer questions and get us the best deal. More

Nate helped me get the best deal. If I ever buy another car I will go through Nate! If I ever buy another car I will go through Nate! More

The dealership goes the extra mile to make sure that any and all issues have been resolved before returning the vehicle. and all issues have been resolved before returning the vehicle. More

My salesperson, Hannah, took great care in listening to what I wanted. She knew the inventory, understood each model and very patiently worked with me as I looked at and drove several vehicles before landi what I wanted. She knew the inventory, understood each model and very patiently worked with me as I looked at and drove several vehicles before landing on the one I got. She found me the perfect vehicle. Financing was easy and quick. This is usually the part I dislike the most, but it was fast (with the application able to be done beforehand) and there’s no “hard sell” on the extras. They offered them, explained them, and moved on if declined. The sales manager came out to thank me for my law enforcement service and other sales associates made sure I was comfortable while I waited. The snacks and beverages were a nice touch since I had been there shopping all afternoon! This is my third Volkswagen and I come back because I trust the vehicles and because VW service is second to none. I’m not blindly brand-loyal. I’ve owned several different makes of vehicles, but I always come back to VW. More

We had a really good experience when buying our VW Tiguan from Luther Brookdale VW. Adrien was extremely helpful and very friendly. from Luther Brookdale VW. Adrien was extremely helpful and very friendly. More

Hannah was awesome! She took the time to get to know me and what I wanted in a vehicle. She checked in after I had question to make sure all was well. My parents went an She took the time to get to know me and what I wanted in a vehicle. She checked in after I had question to make sure all was well. My parents went and bought a vehicle from her less than a week later! More

It was a very good experience and I love the car that I bought. Andrea and Nate were fantastic. They were both very helpful and went above and beyond by staying late, along with the person who detailed t bought. Andrea and Nate were fantastic. They were both very helpful and went above and beyond by staying late, along with the person who detailed the car. Andrea also followed up with me a couple days later to see if I had any questions. The only issue was that it only came with one key fob. I didn't know that until after I decided I wanted the car, and it will cost me $400 to get another one. More

Not impressed with anyone there. I made an appointment to test drive a vehicle and when I got there I was not greeted- had to run around to find someone to help me. Then I find out I made an appointment to test drive a vehicle and when I got there I was not greeted- had to run around to find someone to help me. Then I find out that the person that I was to meet with was with other people and then had me go on the test-drive with the receptionist! Then when I decided to buy the car, I was put in the waiting room for almost 2 hours before anyone helped me! NEVER AGAIN! And don't expect to get anyone to answer in the service department. They are good at calling back the next day. More