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Luther Brookdale Volkswagen
Brooklyn Center, MN
4,522 Reviews
Luther Brookdale Volkswagen is the premier Volkswagen dealership in the Greater Minneapolis area. We are located at 6801 Brooklyn Blvd., Brooklyn Center, MN. Our location and dedication to outstanding service make us the best place in the Twin Cities area to shop and service Volkswagen vehicles. "Driven to Serve"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 4,522 reviews
January 22, 2023
My wife was told the oil change was going to be much less when she called to make the appointment. I’m assuming that is because they didn’t tell her about the labor that would be added. when she called to make the appointment. I’m assuming that is because they didn’t tell her about the labor that would be added. More
by JP78
Verified CustomerEmployees Worked With
January 22, 2023
I had a great experience and I loved working with everyone there. From the test drive to financing, it was easy process and everything was well explained! I love the car, thank you! everyone there. From the test drive to financing, it was easy process and everything was well explained! I love the car, thank you! More
by paigearnold34
January 22, 2023
Last service was bad. Very disorganized when picking up vehicle. Couldn't find keys and car was not ready when I was notified by Brad. Waited much longer than needed. Car Very disorganized when picking up vehicle. Couldn't find keys and car was not ready when I was notified by Brad. Waited much longer than needed. Car was ready in bay but was not brought to my attention until I noticed it was ready. Terrible customer service. More
by gregtomsche
Employees Worked With
Other Employees :
Brad service advisor had terrible customer service skills
January 21, 2023
It's great that they have electronic wheel alignment check. I wanted to do oil change but they recommended some package maintenance with total cost. If you can give the details of Individual service w check. I wanted to do oil change but they recommended some package maintenance with total cost. If you can give the details of Individual service within the package with price. That would make customers like me to do informed decision. Thanks! More
by MAADS
Employees Worked With
Tyler
January 21, 2023
Sales associate was fantastic. Was very helpful, explained how the vehicle and all of the technology works on it. Was very helpful, explained how the vehicle and all of the technology works on it. More
by marieo591
January 21, 2023
Verry good service, people was so nice and friendly, waiting room clean and good snacks. waiting room clean and good snacks. More
by FISING75
January 21, 2023
Great job on the repairs and working through the issues and repairs for my CCs fuel pump. and repairs for my CCs fuel pump. More
by jimgrom
January 21, 2023
Fast and professional service. On time as promised. Answered all of my questions. Very clean and professional atmosphere. I will be back with my other car as well when service On time as promised. Answered all of my questions. Very clean and professional atmosphere. I will be back with my other car as well when service is needed. Thanks again. More
by karsten.eylmann
January 21, 2023
Good place to fix my car. They fixed my transmission problem at no extra cost . They fixed my transmission problem at no extra cost . More
by mztommy21
