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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.5
2,477 Reviews

2,477 Reviews of Luther Brookdale Volkswagen - Service Center

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February 05, 2024

Great service and great communication. I have nothing but great things to say about the service. More

by tim.peluf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Dunon
January 26, 2024

From arrival through service to departure the staff made me feel welcome, set both expected and hopeful timelines, and made clear how well service had gone. They also took stock of the car and my future dr More

by pmgoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon White
January 25, 2024

Came in with no appointment with a dying battery. They took me right in and did a thorough job with the OEM battery, computer reset, vehicle inspection and car wash! More

by steinb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Detloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Earnest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Doonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Yochim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon White
January 21, 2024

Luther Brookdale Volkswagen always provides solid, helpful service whenever my car needs maintenance or I have car questions. More

by lmborgeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon White
January 13, 2024

Great service and completed early. Excellent communication. The service technician sent a video of the brakes and tires with an excellent explanation. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

I was able to get my vehicle in and fixed up the day I called, I dropped it off and it was funny end of day. More

by cheyenne.lindell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Worked with Elijah on multiple occasions now. He goes out of his way to get you answers to all your questions. Resourceful and honest. Everything a customer looks for when it comes to your vehicl More

by Hockey92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

It was great that they fixed the problem they created at no charge to me. More

by PLUME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Doonan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Love the pick up and delivery of the car, best service option ever. Will use that again. More

by moffittwm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Always professional, take time to listen, handled my warranty repairs, get me in even when busy, good communication good work More

by Cjahlstrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Nimz
5.0
This rating includes all reviews, with more weight given to recent reviews.