Luther Brookdale Volkswagen - Service Center

I’m very happy with the service! All staff are very nice and very helpful. All staff are very nice and very helpful. More

Hannah was great and the service at Luther Brookdale VW was great! I’d highly recommend them was great! I’d highly recommend them More

My service advisor was friendly, helpful, and kept me updated when there was a delay. The maintenance checkup seemed thorough. updated when there was a delay. The maintenance checkup seemed thorough. More

Service staff are some of the things were not completed . I did not want to get some of the 30K servicing during the visit due to time constraint. They never filled the washer fluids/ did not get some of the I did not want to get some of the 30K servicing during the visit due to time constraint. They never filled the washer fluids/ did not get some of the checks done as I requested when I walked in. Lots of attitude from the staff as I didnt want to spend extra amount this time- not sure if they are incentivised to sell services. We have 4 VW and will go to St louis park location next time. My wife did ask to speak to a servicing manager and she did not get much help as she was told manager was not in and didnt want to get a true feed back. More

Quick and friendly. They made sure I knew what they were going to do and how long it may take. Great customer service! They made sure I knew what they were going to do and how long it may take. Great customer service! More

Being a woman- going to a dealership is always quite intimidating, and not knowing if I'm being told the correct information, but after talking with Sean Doonan, the service manager- I had complete trus intimidating, and not knowing if I'm being told the correct information, but after talking with Sean Doonan, the service manager- I had complete trust in everything! He really made the difference! More

The staff are knowledgeable and friendly at the Brookdale Luther Volkswagen Dealership in Brooklyn Center Luther Volkswagen Dealership in Brooklyn Center More

Very friendly, easy to work with and on time. Answered questions, waited with no issues. Answered questions, waited with no issues. More

Pretty good. My car has the error of airbag, and I brought it there and got fixed. My car has the error of airbag, and I brought it there and got fixed. More

Great friendly service. Worked hard to find a service time they worked for my needs. Worked hard to find a service time they worked for my needs. More