Luther Brookdale Volkswagen - Service Center

Tyler was great! !! He assisted with as much as he could. He informed me about the possibilities.. !! He assisted with as much as he could. He informed me about the possibilities.. More

We were very pleased with the customer service provided during car keys programming at Luther VW dealership. during car keys programming at Luther VW dealership. More

Professional, courteous and very thorough. I will definitely have them do all my VW needs. I will definitely have them do all my VW needs. More

They list to many service but didn't perform but still charging...example they say tire rotation but didn't perform. Bad experience charging...example they say tire rotation but didn't perform. Bad experience More

Person at the service desk was helpful and not too pushy. Liked the video inspection. Will be back. Liked the video inspection. Will be back. More

Communication was great. Wait time was great. Wait area is good. Show room is smaller. Wait time was great. Wait area is good. Show room is smaller. More

Service writers always go over what items might need to be serviced, depending on what was done previously. Staff is always friendly; waiting area is clean and well-stocked. I like the video of the mecha be serviced, depending on what was done previously. Staff is always friendly; waiting area is clean and well-stocked. I like the video of the mechanic going over everything he checked out and the condition of the car. More

Both the rep and tech who helped me did a fantastic job. The rep was informative and the tech did a great job on the inspection video The rep was informative and the tech did a great job on the inspection video More

They are fixing the issue that was never done in the first place. I don’t believe my car was ever inspected like that are supposed to be. That being said I was informed when I brought the car in due to first place. I don’t believe my car was ever inspected like that are supposed to be. That being said I was informed when I brought the car in due to a heating issue. They said the coolant was dirty and contaminated they don’t know how. Getting a coolant flush a new heater core and head gasket. My fear is was there any more internal damage due to the coolant issue my son heard a ticking sound. Thanks More

They did good service and when I asked if they could check their work after I had some issues they did it and looked over everything free of charge check their work after I had some issues they did it and looked over everything free of charge More