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Luther Burnsville Hyundai
Burnsville, MN
1,536 Reviews
The Right Time. The Right Place. The Right Vehicles.
Here’s an auto dealership story with a serious nod to the concept of “Location, location, location”.
While Hyundai’s success story in recent years has been remarkable, until now there had been no Hyundai dealer in Burnsville, or anywhere along I-35 south.
But now there’s Luther Burnsville Hyundai, right on Buck Hill Road just south of Burnsville Center.
The Right People.
If the spectacularly successful Hyundai brand weren't enough, the management of Burnsville Hyundai (Charlie Guptill and Marco Bernini, by name) had the opportunity to scout the highest-rated sales people around, hand-picking their sales associates, selecting only those with the passion and the drive to find customers exactly what they are looking for.
Guptill and Bernini are among a very few in auto dealership management who demonstrate their willingness to be available to everyone by providing all customers with their direct phone number to answer any questions.
They repeatedly have defined their passion to be the “BEST of the BEST”.
The Number One priority is to fit every person with their perfect car. Burnsville Hyundai wants customers to leave happy, knowing they made the best decision about both the vehicle and where to buy it.
An Invitation to Browse.
The physical design of the dealership is intriguing. When deciding on the layout of their new dealership, they considered the elements home builders consider. They went with an “open floor” plan concept, creating an inviting environment with tremendous fluidity.
They also incorporated an outside canopy for customers to drive under when arriving at the dealership. This offers protection from the elements and creates a sense of “welcome”.
A Built-In Advantage.
As a member the Luther family of dealerships, Luther Burnsville Hyundai offers the Luther Advantage. This comprehensive package of benefits is designed to make buying—and driving—any vehicle from Burnsville
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Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,536 reviews
February 08, 2023
They treat women horribly. AVOID. This dealership sold me a Certified Pre Owned vehicle 7 months ago. 3 days ago I ended up in downtown Minneapolis with a flat tire, upon try AVOID. This dealership sold me a Certified Pre Owned vehicle 7 months ago. 3 days ago I ended up in downtown Minneapolis with a flat tire, upon trying to get the tire off I realize I was sold a vehicle with locked lug nuts and no key was ever provided. This was never brought to my attention during the sale of the vehicle and no key was ever provided to me during the purchase. I was then stranded in downtown alone for 4 hours at night waiting for a tow truck driver who never came. My car had to stay for another 24 hours before getting a tow. Through all of this I accrued costs for parking tickets, the dealership then advised they will pay for the lug nut key needed to get the wheel off ($7) but I need to tow it from Minneapolis to Burnsville to get any service otherwise my tire will continue to be stuck on the vehicle. They stated they were the only ones who would be able to help get the key to get the tire off. Customer service is horrible, this vehicle should have never been sold to me in this condition especially as a certified pre owned Hyundai (which was also stated by a service rep at the dealership as well, this is unacceptable and should not have been sold). It was a total of 3 days and $300 because of THEIR mistake of selling me this vehicle with no lug nut key. Something I would have been able to fix and drive home on within 30 minutes.I will NEVER be recommending this dealership to anyone for any reason, STAY AWAY. They cannot be trusted and their service is absolutely horrible. I was not treated with any respect after just purchasing a vehicle from them and experiencing issues due to their negligence. I feel I was absolutely taken advantage of in this situation and they did nothing acceptable to remedy the situation or keep a paying customer happy. 0/5 stars if possible. More
by strakamadeline
Employees Worked With
Nick K and Manager
July 30, 2022
S.J was the most sweetest sales person I’ve worked with.He made the entire process so easy for me and explained every little detail to me.I’m glad I easily drove back with my 2022 Hyundai Tuscon. with.He made the entire process so easy for me and explained every little detail to me.I’m glad I easily drove back with my 2022 Hyundai Tuscon. More
by Yasmin
Employees Worked With
Swallow.Jomandy
April 12, 2022
Roberta was by far the most sweetest person I have met, she definitely made my car buying experience stress less as possible never experienced that when buying a car. The process was easy, quick and I left she definitely made my car buying experience stress less as possible never experienced that when buying a car. The process was easy, quick and I left with what I wanted ☺️ I definitely recommend her for your car buying needs she is awesome. More
by Quinetta28
February 03, 2022
I went to this dealer to see any palisade is available to purchase,but I was standing in the reception for long time inattentive, very bad to treat customers, as they know cars not available to purchase so t purchase,but I was standing in the reception for long time inattentive, very bad to treat customers, as they know cars not available to purchase so treating very bad, so far Walter and buerkle Hyundai is good for treating people even if they don't have cars.i will never recommend this Luther Burnsville location,very arrogant people More
by binson.ng
Employees Worked With
No one came to talk to me
January 11, 2022
Drove 1 hour to look at a new Hyundai Tucson that I was told was in stock. After test driving the vehicle and deciding that I wanted it. I was told that they are not honoring the price that is listed on th told was in stock. After test driving the vehicle and deciding that I wanted it. I was told that they are not honoring the price that is listed on their website and when I asked why was this not up dated to your new price on your website. I was told that the website has been down all morning and could not be updated. ITS BEEN LISTED ON YOUR SITE (IN TRANSET) FOR 2 WEEKS AT THAT ORIGNAL PRICE. ALSO THE WEBSITE HAS RECENTANTLY BEEN UDATED "THAT DAY" TO "IN STOCK" AT THE ORGINAL PRICE. What a kind of dealership treats their customers like that.. Tried to con me out of an extra 2,000 bucks; just because I wanted it. More
by Joseph
Employees Worked With
New car manager
December 08, 2021
Faulty part located and replaced within reasonable time. Great Service!! Love the Dealership have recommend to others. Great Service!! Love the Dealership have recommend to others. More
by lynncarrier1
Employees Worked With
October 26, 2021
Very good staff. No pressure sales. From the sales manager to Our sales lady to the finance person all great manager to Our sales lady to the finance person all great More
by Quirk.r
October 09, 2021
Rich helped me navigate the car-buying process and was very patient with all my questions and concerns. I am very happy with my experience! very patient with all my questions and concerns. I am very happy with my experience! More
by kriober
September 22, 2021
I bought a Hyundai Tucson from Luther Burnsville. But when I was unable to get an appointment for my 7,500 mile maintenance check. Two days in a row , I spoke with someone in the Call Center. and both ti when I was unable to get an appointment for my 7,500 mile maintenance check. Two days in a row , I spoke with someone in the Call Center. and both times I was assured someone would call me back; but no one did. If, I had known it was going to be this difficult to have my car serviced, I would have gone elsewhere. Buy elsewhere! More
by Sharon
Employees Worked With
Beth and Paloma
