Luther Burnsville Volkswagen

2 new vw! I purchased 2nd new VW in less then 6 months! Hard work and dedication to what customer needs and is looking for, makes exerience working with Linda a I purchased 2nd new VW in less then 6 months! Hard work and dedication to what customer needs and is looking for, makes exerience working with Linda and Burnsville VW team very different. Linda always ready to go an extra mile for her customer. This is my 4 vehicle purchase with Linda, and 5th with Burnsville VW. Thank You More

The way it *should* be My wife's commute has gotten longer due to a job change and our Subaru was on the blink. Linda got us into a new Tiguan lease and got us out of the S My wife's commute has gotten longer due to a job change and our Subaru was on the blink. Linda got us into a new Tiguan lease and got us out of the Subaru and my wife could not be happier. The whole experience was pleasant and pain-free and we're looking forward to working with Linda again. More

Great service, great product at a fair price It was time for me to purchase a new (used) car. I was considering a GTi. I knew that it has a lot of competition from Ford, Mazda, Subaru and so fort It was time for me to purchase a new (used) car. I was considering a GTi. I knew that it has a lot of competition from Ford, Mazda, Subaru and so forth. You have to understand that despite not being the "cheapest" or fastest small car, you do buy a VW GTi for different reasons. Fit and finish, heritage, better styling come to mind (read the car publications, a top pick almost every year)........We can now add Customer Service to this list. Linda was brilliant, she showed me a Candy White 2014 GTi. After completing the test Drive I knew I wanted the car. Linda did a great job explaining the warranty on this Certified car. Also gave me a rundown from Carfax for my piece of mind. Once all the paperwork was complete I was given an in depth training session on the electronics in the car. I received a follow up call a few days later to make sure all was well. All this for a used car!!! All in all the overall experience was truly exceptional from everyone at Burnsville VW - A special thanks to Linda and Jay for all the assistance they provided. More

great experience By far the easiest car buying experience ever! Everyone was very efficient, knowledgeable and friendly. Mike was very quick to respond to my emails pr By far the easiest car buying experience ever! Everyone was very efficient, knowledgeable and friendly. Mike was very quick to respond to my emails prior to us going to see the vehicle. It was a very comfortable setting. We will definitely do business here again. More

Great Car Buying Experience I stopped into Burnsville Volkswagen to look at used a Passat I seen on their website. After the test drive I decided to buy the Passat. This is where I stopped into Burnsville Volkswagen to look at used a Passat I seen on their website. After the test drive I decided to buy the Passat. This is where the experience got better. My sales rep showed me how to operate every feature of the car. I was buy myself and did not trade in a vehicle, my sale rep made arrangement where a service tech would drive my Passat home as I drove my other vehicle home. It was very convenient as I did need to contact a family member or friend to help me get my other vehicle home. I would definitely buy another vehicle from Burnsville Volkswagen. More

Great detective work - excellent maintenance service! My vehicle's brakes were squeaking intermittently, under very difficult-to-reproduce conditions (brakes only squeak when the brake pedal is released a My vehicle's brakes were squeaking intermittently, under very difficult-to-reproduce conditions (brakes only squeak when the brake pedal is released and when the car is coasting at 1 - 2 mph). The Burnsville VW team listened carefully to my description of the issue, they were able to reproduce the noise, isolate the problem to slipping pads, and fix it! I'm so appreciative of their willingness to spend the extra time to get to the root cause of the problem. Sandie Fuller, my service rep, is top notch! She treats each customer with care and respect. She provides clear descriptions of the problem and the fix, and she stays on top of the service being done for the car. I'm sure all the service reps at Burnsvilile VW provide high-quality service, but Sandie goes above and beyond. I would enthusiastically recommend Burnsville VW to anyone looking for quality service at a fair price. More

"FOUND MY PERFECT LITTLE BEETLE" I was just surfing the used cars on the web and of course started at Burnsville VW as I have bought from them in the past. First one that was listed w I was just surfing the used cars on the web and of course started at Burnsville VW as I have bought from them in the past. First one that was listed was the one I knew I wanted. Beautiful color and the description was perfect. Called and spoke to Linda and she set me up. Came in that very evening and purchased it. My experience was just wonderful thanks to Linda. She is so friendly and makes you feel like you have been friends for years. She even called the next morning to see how things were going. Cannot say enough about her or Burnsville VW. If you are looking for a car I would recommend you check them out!! More

Fast Friendly and Fair Car buying is not something that I generally enjoy but my recent purchase of a used Acura TL turned out to be very enjoyable. I made the initial cont Car buying is not something that I generally enjoy but my recent purchase of a used Acura TL turned out to be very enjoyable. I made the initial contact through the internet and Linda responded with a phone call within an hour. We made an appointment for later in the day and the entire transaction was completed in less than an hour and a half. The Acura was pulled up at the front door awaiting my test drive and my trade-in was evaluated while I was gone. I felt the sale price of the Acura was appropriate and and my trade-in was valued fairly. The documentation was completed efficiently and I was on my way with no fuss. I appreciate the professionalism of everyone involved in the transaction. Thank You! More

What a great car buying experience! While this is my third new VW purchase over the years, it was my first with Burnsville VW. What a great experience! As the local dealership for the While this is my third new VW purchase over the years, it was my first with Burnsville VW. What a great experience! As the local dealership for the Costco Auto Program, I found the staff at Burnsville VW very friendly and professional, and the knowledge of John Trombly, and his passion for the VW brand was very impressive! I love my new car, feel that I was dealt with fairly on my trade, and would enthusiasticly recommend Burnsville VW to anyone looking for a great dealership! More

I LOVE MY VW! I narrowed my car search down to 3 different vehicles, doing my search on the internet I would shoot the dealer an email to set up an appointment and I narrowed my car search down to 3 different vehicles, doing my search on the internet I would shoot the dealer an email to set up an appointment and when I reach this Luther Burnsville VW dealer I got an instant response from Mike Barcalow and he was kind enough to set up an appointment with Linda Radue the next day! I had that day off to hunt for a new car, which I needed ASAP. I had my heart set on Honda Fit but my husband talked me into test driving the VW Golf, so reluctantly I did and I am SO GLAD because it was the best one! Linda made the car buying experience a pleasure as did Jacque Radue who helped us finance our new VW Golf. When my husband needs a new car he wants a VW Golf too. I can't believe they will give you a loaner car to use if your car needs servicing and they also have a shuttle bus to take you places like the mall!!! How cool is that!!! Thank you for a great experience:) More