Luther Burnsville Volkswagen

With a new job requiring additional space for carrying the tools of the trade, we made a pilgramage to Burnsville VW to see what they had available. We assumed we'd get the most value for our current VW the tools of the trade, we made a pilgramage to Burnsville VW to see what they had available. We assumed we'd get the most value for our current VW trade returning to the dealer and salesman we purchased from. Our initial focus was on leasing a new vehicle, which eventually turned into purchasing a used one. Throughout the process, Jared Frantz was extremely communicative to my girlfriend and I, yet we never felt the slightest sense of pressure to make an emotional decision. He spent a fair amount of time describing the differences between the cars we were considering, ran the numbers to provide a variety of payment options, and ensured that we had a happy buying experience. Is Burnsville VW the least expensive VW dealer in town? Do they have the best selection? I'm unsure, but what I am sure is that we've always been treated great by Jared and his team and that they've worked hard the earn our trust. They respect that today's buyer is armed with more knowledge in the past and work with you to get what you want for the price you are comfortable paying. The paperwork process was efficient and fair, and by working their network were able to come up with some great financing. This is the third VW we've bought from Jared in the past three years and certainly not the last. More

We have been a VW customer for the last 15 years, with Luther VW for the last 5. Their Service staff is very friendly. Whether your waiting for your car, need a loaner or dropping it off to come back. The Luther VW for the last 5. Their Service staff is very friendly. Whether your waiting for your car, need a loaner or dropping it off to come back. They don't make you wait any longer than you have to. More

I purchased a new Routan from Jared as he was by far the most friendly and knowledgeable salesman I have ever had the pleasure of dealing with. I visited other Volkswagen dealers in the metro area and once most friendly and knowledgeable salesman I have ever had the pleasure of dealing with. I visited other Volkswagen dealers in the metro area and once I met Jared I knew I was dealing with an honest individual. He was able to give me the details on several cars and answered all my questions without having to use the "let me go check with the manager" jargon. I appreciated his candor to the point where when it came time to purchase another new car, the new Beetle, I purchased it from Jared. He knows his cars inside and out, he isn't pushy, and truly appreciates the customer. I will contact him in the future as I plan on purchasing another VW, probably a CC or Toureg in the spring, or maybe a used car earlier. Overall, the dealership experience was great, no stress, a coffee and snacks bar where you can sit and relax while your car is being serviced or prior to closing a deal. I am definitely a repeat customer and I have no intention of shopping around as I know I will get an honest price the first time I ask and will not have to spend time and money (gas) looking elsewhere. I am truly pleased to be able to write a review that I feel represents not only the quality of the dealership but the commitment and honesty of the salesman, Jared. More

Ann is such a pleasure to work with. She's always looking out for the customer and provides up front and honest feedback. I definately recommend using Ann for any future services with VW. looking out for the customer and provides up front and honest feedback. I definately recommend using Ann for any future services with VW. More

This is an excellant dealer and about as good as they come. All VW dealers are notorious for being expensive when it comes to service so I can't single out Luther and, after all, I knew this before I bou come. All VW dealers are notorious for being expensive when it comes to service so I can't single out Luther and, after all, I knew this before I bought the car. $75 for an oil change is probably a good indicator of what other services will cost me in the future.My service agent was the most polite and eager to please as I have evr encountered in my 45 years of bringing my cars to dealers. It was my 3rd time dealing with him and each time he fully dedicated his attention to me until he was certain I was satisfied with his performance and the transaction. More

I am a repeat customer of Luther Burnsville Volkswagen. I have been leasing my vehicles there for many years. Recently I had the pleasure of working with Linda Radue. Linda is friendly and very knowledable have been leasing my vehicles there for many years. Recently I had the pleasure of working with Linda Radue. Linda is friendly and very knowledable about the many vehicles she has to offer and made my leasing of a new Tiguan Rline very easy. After a short time at the dealership, Linda found a perfect Tiguan for me with all the options I wanted. She made the leasing process simple. I would highly recommend Linda in the future to anyone who is looking for a new vehicle. More

From the moment you walk into Burnsville Volkswagon your met with the most friendly, intelligent, laid back group I have ever experienced in a dealership. I just returned today for my 1 year complimentary met with the most friendly, intelligent, laid back group I have ever experienced in a dealership. I just returned today for my 1 year complimentary service appointment and my experience was again, fantastic. They are so knowledgeable, and for a person like me that doesn't know the first thing about cars, they explain things in a way that make it simple. The relationship here doesn't end once you drive off the lot. Burnsville Volkswagon is a rare find! More

Hayden did a nice job. Always available to answer Hayden did a nice job. Always available to answer questions provide helpful information about the Routan we purchased. Very patient. There wa Hayden did a nice job. Always available to answer questions provide helpful information about the Routan we purchased. Very patient. There was no pressure, he showed exactly what I wanted. Nice job! More

Rich was very friendly and knowledgeable. He is very personable, direct, honest and helpful and willing to answer any questions. Took the time to go over the features of the GTI we purchased and explai personable, direct, honest and helpful and willing to answer any questions. Took the time to go over the features of the GTI we purchased and explain them. Rich is proud of Luther Volkswagon in its service and its accomplishments. Rich followed up with a phone call after the purchase and left us his business card in the event we have any other questions and concerns. More

I cannot believe that I'm only allowed to rate my experience up to number 5. It should be 100!!! Linda Radue was absolutely wonderful to purchase my Tiguan from. As soon as I walked in the door she w experience up to number 5. It should be 100!!! Linda Radue was absolutely wonderful to purchase my Tiguan from. As soon as I walked in the door she was answering every question that I could possibly have, and after negotiating the trade in value of my truck and the price of the vehicle, I left the dealership owning a higher end model at a more affordable rate!!! Linda was more than helpful and also extremely patient as I test drove and re-test drove 3 different Tiguans. Even after purchasing my vehicle I continue to receive phone calls and letters just to see how I'm doing and how I still like my VW. The customer service goes above and beyond anything I've ever experienced. They do not treat you like a customer at this dealership. Nope. THEY TREAT YOU LIKE FAMILY!!!!!! More