Luther Burnsville Volkswagen

I had such a great experience at Luther Burnsville Volkswagen! A friend referred me to Luke Klingson, and he was fantastic to work with. He took the time to show me the CPO vehicle I was interested in Volkswagen! A friend referred me to Luke Klingson, and he was fantastic to work with. He took the time to show me the CPO vehicle I was interested in, walk me through the features, and show me other options that fit my budget and preferences. He is incredibly knowledgeable and not at all pushy; he answered questions I had about financing over text the next day and was just a pleasure to work with throughout the process. Cameron was just as great to work with on the financing side. He explained everything clearly, didn’t pressure me into any extended warranty options I wasn’t interested in, and just genuinely had some laughs while we signed all the paperwork. I actually started my car search without even considering Volkswagen, but I’m glad I ended up checking them out! Luke and Cameron made the whole process easy and enjoyable. I’d absolutely recommend Luther Burnsville Volkswagen to anyone looking for a new (or like me, a new-to-you) vehicle. More

Amazing customer service and helped us along the entire process. Very knowledgeable and had our best interest in mind. process. Very knowledgeable and had our best interest in mind. More

Great space, organized/clean. Very friendly/supportive group. Enoch was a great dealer to work with throughout entire process. Very friendly/supportive group. Enoch was a great dealer to work with throughout entire process. More

I brought my car in for a routine oil change. After an hour and a half I was notified my battery tested low - $485, air filter $65 and that my thermostat housing was leaking $1700. Told me they d After an hour and a half I was notified my battery tested low - $485, air filter $65 and that my thermostat housing was leaking $1700. Told me they didn’t have time to do the thermostat but it needed to be done asap. I went home and started researching the fix, if it was any easier i may have went to attempt the repair myself. I saw some comments that VW actually extended the warranty on the thermostat/water pump. I called the dealership back that same day and was hung up on twice without anyone even answering, just picked up and hung up. The 3rd time they transferred me to Luther corporate without me even knowing, just picked up and transferred right away.. I spent 15 min talking to someone who didn’t even work for VW. I then called the dealership I bought my certified pre owned car from, and in 5 min they told me that this $1700 repair was actually covered by a service plan I bought at the time I purchased. What a waste of time and if the repair was easier I may have spent my own time and money doing this repair when it was covered the whole time. Pretty incompetent service when I am paying close to $200 for an oil change and inspection. More

Awesome job these guys did, very informative, and service was quick. Thank you for the great work. was quick. Thank you for the great work. More

It's best customer service i eve seen , and well experience for job services and Quick time . experience for job services and Quick time . More

Brad and his staff were helpful in helping me maintain my vehicle is safe running order. vehicle is safe running order. More

What an incredible buying experience. Front start to finish everyone was very nice and helpful. Luke really knows his stuff and Dylan was very knowledgeable and helpful in finance. Overal Front start to finish everyone was very nice and helpful. Luke really knows his stuff and Dylan was very knowledgeable and helpful in finance. Overall an awesome dealership. 2 thumbs up. 5 stars. More

Could not ask for a better car buying experience . .. Luke Klingson was GREAT and answered any questions I had and made a difference in my car buying experience. .. Luke Klingson was GREAT and answered any questions I had and made a difference in my car buying experience. More

Luke was very responsive and accomodating. Purchase process was very smooth and fast. I would definitely recommend Luther Burnsville Volkswagen to anyone interested in a great buying experie Purchase process was very smooth and fast. I would definitely recommend Luther Burnsville Volkswagen to anyone interested in a great buying experience. More