Luther Burnsville Volkswagen

Everything about my new car buying experience at Burnsville Volkswagen was outstanding! Linda Radue, my sales person, was amazing! She took the time to listen to what I wanted and you can tell she Burnsville Volkswagen was outstanding! Linda Radue, my sales person, was amazing! She took the time to listen to what I wanted and you can tell she genuinely cares about her customers (just by walking through the sales floor with her - she recognizes so many people and reaches out to them). Linda goes the extra mile to ensure that her customers are taken care of. I would recommend Linda to anyone that asks (and even those who don't). That being said, I have been going to Burnsville VW for several years now (with a prior vehicle) and every person I encounter is friendly and it is obvious that customer service is a top priority at this dealership. I highly recommend checking out Burnsville Volkswagen!! More

Steve was amazing from the moment I walked throughout the door he made us feel welcomed. He spent a good deal of time explaining the various models and took the time to really understand what I wanted in a c door he made us feel welcomed. He spent a good deal of time explaining the various models and took the time to really understand what I wanted in a car. We had gone to the St. Louis location and were treated as an interruption to the sales person. Steve thoroughly explained the features and benefits of the car and while touring the service area we got to meet his parents...what a treat. He handled our trade and paperwork quickly. He even attached our vanity plates and called to see if we had received our gas coupons. We were really impressed he should teach customer satisfaction courses. He loves what he does and it shows More

We went to Burnsville VW looking to lease a new Jetta. Online I chatted with Mike Barcalow and he was quick to answer all of my questions and very helpful. Once Mike showed us a few options John Trombley Online I chatted with Mike Barcalow and he was quick to answer all of my questions and very helpful. Once Mike showed us a few options John Trombley handled all of our paperwork and made sure we knew our new car from top to bottom. Jacque Gadient processed our lease paperwork quickly and had us out the door in our new Jetta in no time! More

Dealing with Michael Barcalow was a very positive experience. Michael was very efficient and made the transaction very easy. Purchasing from out of state, Michael was also very helpful in arranging f experience. Michael was very efficient and made the transaction very easy. Purchasing from out of state, Michael was also very helpful in arranging for transportation. More

I have been a VW buyer for a number of years. My sales person has always been Linda Radue, she has made the big decision of buying a car a very comfortable process. She has the experience, patience and u person has always been Linda Radue, she has made the big decision of buying a car a very comfortable process. She has the experience, patience and understanding of what a job this is for the buyer. Linda is the most efficient and professional sales person I have met. She does not intimidate or make a person feel rushed into making a decision. Thank you Linda, you have always helped me to decide the right thing to do. I will trust you every time. Thanks, Phyllis More

From the moment Linda greeted us while we were in the lot she was very warm and not pushy at all. She felt more like family than a "sales person". Linda made sure we were comfortable with what we wanted righ she was very warm and not pushy at all. She felt more like family than a "sales person". Linda made sure we were comfortable with what we wanted right down to the colors and the payment. The overall experience was very streamlined and quick. I personally don't like to sit in a dealership for hours. Every person we encountered was very nice. More

Everytime I visit burnsville Volkswagen I have the most amazing service ever, impeccable, as a makeup artist and sales woman of a European prestige line, Christian Dior, I know the importance of providing amazing service ever, impeccable, as a makeup artist and sales woman of a European prestige line, Christian Dior, I know the importance of providing a luxury service!! I do not buy quantity, I buy quality, and that's why I only will buy Volkswagen, a classy, elegant, luxurious, extremely safe, piece of art! I recently purchased a new passat, I am absolutely in love with my new passat, my experience as I was purchasing my vehicle was absolutely fabulous, my salesman Rich was not only amazing, he was extremely knowledgeable on his product, he was so proud to be a part of Volkswagen, and such a wonderful, faithful, loyal representative of the brand, Rich made me feel welcome with his friendly smile, inspired by his love for Volkswagen, he made me feel like a friend, you should be so proud to have such a dedicated team member!! Your place of business is so well kept, sterile, sanitized, bright, inviting, clean, classy, and so prestige!! I have since referred several friends, clients, and family members to hurry up and get to burnsville Volkswagen!! Thank you so much for such a impeccable, luxury service!!!!!!!! I will be back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Jen!! More

I had a remarkably pleasant experience in the recent used car purchase I made at Burnsville Volkswagen. I was with my son on a Saturday looking for a used car for him and we were met out in the lot by Linda car purchase I made at Burnsville Volkswagen. I was with my son on a Saturday looking for a used car for him and we were met out in the lot by Linda Radue. Over the course of the next hour and a half we looked closely at a used cc, took it out for a long test drive, and decided to purchase it. Linda was extremely friendly, professional, and knowledgable throughout and I purchased the car because me and my son really liked it but also in large part because of the integrity of Linda, and hence her dealership. She introduced us to various people in the dealership and showed us around the facility, and she made clear that we could always contact her if we needed anything. It was a pressure free and nice car buying experience. Well, just a week later my son went through a huge pothole and damaged the wheels and a tire. I called Linda and she got me right in, met me in the service area, and personally oversaw everything so I could get out to a meeting I had to get to. During the purchase of the vehicle and our first visit for service Linda treated me like you would treat a friend or family member and confirmed to me that I had made a good decision in buying a car from Linda and Burnsville Volkswagen. I rarely take the effort to go out and praise people I deal with in routine product purchases, but this experience was so pleasant and comfortable and reassuring that I felt compelled to do so. More

I was very pleased with how friendly everyone was. The staff was excellent with informing me of the different options available, and answering any questions I might have. The process was very timely, and staff was excellent with informing me of the different options available, and answering any questions I might have. The process was very timely, and John my sales rep was very detailed in going over all the features on my new vehicle. He also gave me a tour of the service area, and what to do when any services were needed with my new car. More

I was recommended to see Linda from a friend for my new vehicle purchase, and word of mouth marketing has never failed me. Linda's expertise, customer service, and friendliness are bar none. She was flex vehicle purchase, and word of mouth marketing has never failed me. Linda's expertise, customer service, and friendliness are bar none. She was flexible with my schedule, always followed up, and had a car ready sitting for my test drive and when I was ready to pick up a new vehicle which was taken from another dealership. Linda is fabulous and I will definitely be recommending her to my friends and family for their car purchases. Jeff was also extremely helpful and knowledgeable to work with. He explained all of the protection plans aka warrantees I could purchase for my vehicle and was honest on what would be best for me and my car. I am extremely satisfied with my experience at Luther Burnsville Volkswagen and I plan to be a long time customer. More