Luther Burnsville Volkswagen

I had a remarkably pleasant experience in the recent used car purchase I made at Burnsville Volkswagen. I was with my son on a Saturday looking for a used car for him and we were met out in the lot by Linda car purchase I made at Burnsville Volkswagen. I was with my son on a Saturday looking for a used car for him and we were met out in the lot by Linda Radue. Over the course of the next hour and a half we looked closely at a used cc, took it out for a long test drive, and decided to purchase it. Linda was extremely friendly, professional, and knowledgable throughout and I purchased the car because me and my son really liked it but also in large part because of the integrity of Linda, and hence her dealership. She introduced us to various people in the dealership and showed us around the facility, and she made clear that we could always contact her if we needed anything. It was a pressure free and nice car buying experience. Well, just a week later my son went through a huge pothole and damaged the wheels and a tire. I called Linda and she got me right in, met me in the service area, and personally oversaw everything so I could get out to a meeting I had to get to. During the purchase of the vehicle and our first visit for service Linda treated me like you would treat a friend or family member and confirmed to me that I had made a good decision in buying a car from Linda and Burnsville Volkswagen. I rarely take the effort to go out and praise people I deal with in routine product purchases, but this experience was so pleasant and comfortable and reassuring that I felt compelled to do so. More

I was very pleased with how friendly everyone was. The staff was excellent with informing me of the different options available, and answering any questions I might have. The process was very timely, and staff was excellent with informing me of the different options available, and answering any questions I might have. The process was very timely, and John my sales rep was very detailed in going over all the features on my new vehicle. He also gave me a tour of the service area, and what to do when any services were needed with my new car. More

I was recommended to see Linda from a friend for my new vehicle purchase, and word of mouth marketing has never failed me. Linda's expertise, customer service, and friendliness are bar none. She was flex vehicle purchase, and word of mouth marketing has never failed me. Linda's expertise, customer service, and friendliness are bar none. She was flexible with my schedule, always followed up, and had a car ready sitting for my test drive and when I was ready to pick up a new vehicle which was taken from another dealership. Linda is fabulous and I will definitely be recommending her to my friends and family for their car purchases. Jeff was also extremely helpful and knowledgeable to work with. He explained all of the protection plans aka warrantees I could purchase for my vehicle and was honest on what would be best for me and my car. I am extremely satisfied with my experience at Luther Burnsville Volkswagen and I plan to be a long time customer. More

Our sales representative, Linda Radue, was responsive and helpful from the start. She patiently brought around various models for us to test drive, and explained the options and benefits of each vehicle. She helpful from the start. She patiently brought around various models for us to test drive, and explained the options and benefits of each vehicle. She even got in the car that we finally purchased and helped us set the GPS, radio and gave us directions on the features. I would recommend this dealership, and Linda in particular, in a heartbeat. More

I had a spur of the moment service need with no appointment, Sandie Fuller got me in, got me a loaner car, and got me on my way to work within 10 minutes. She's friendly, respectful, her customer appointment, Sandie Fuller got me in, got me a loaner car, and got me on my way to work within 10 minutes. She's friendly, respectful, her customer service is top notch and would recommend her to anyone. Thank you Sandie, you really helped me out when I was in a bind. More

I had bought a car before from here and had a good experience in 2010. Today which is 5/22/2013 I bought my second volkswagen jetta from here and have had an over the top beyond my expectation experie experience in 2010. Today which is 5/22/2013 I bought my second volkswagen jetta from here and have had an over the top beyond my expectation experience. Jared was wonderful. He was friendly, knowledgeable, told me what was diffenrent from each of my jetta s, went over everything with me to make sure I was comfy leaving the lot in my new car, he got me exactly what I wanted in my vehicle, he was so easy to work with and I would HIGHLY recommend him to any one looking for a car at the burnsville volkswagen dealer. The entire process took less than a couple hours and the entire time I was taken care of. While I browsed Sandie was talking to my parents and she made recommendations for me for a car which was great. Jeff the financial guy was so much fun as well. He did a through job of explaining everything I signed, getting me what I needed for coverage and warrantys and making sure I knew exactly what I was buying for my vehicle. The entire staff we dealt with today was AWESOME. Trivia was there as well and she was being trained in and she was super fun and very helpful too!! I got so much out of this experience today not only a new car, but laughter, smiles, great conversation. Knowledge about things I had in common with Jared, Trivia, and Jeff. I would definately and will definately be a loyal customer to the burnsville volkswagen for years to come and hope everyone has as much of an experience as I did today Alyssa H More

Buying my new 2013 Passat Diesel was a breeze working with Linda she was so helpful, kind and most of all honest. I highly recommend you ask for Linda when buying your next VW! with Linda she was so helpful, kind and most of all honest. I highly recommend you ask for Linda when buying your next VW! More

Steve, has been a great salesperson to work with and has helped me into my last 2 new vehicle purchases. I will work with Steve, Burnsville VW and Luther auto again! Chris Hitzeman helped me into my last 2 new vehicle purchases. I will work with Steve, Burnsville VW and Luther auto again! Chris Hitzeman More

Mark Larson not only found a great vehicle for me upon my request, he also helped my financing become possible. Mark is efficient, knowledgeable and so nice! request, he also helped my financing become possible. Mark is efficient, knowledgeable and so nice! More

After working with our local VW dealer for several months to find the specific car we wanted, we finally decided to make the drive from Central WI to Burnville, MN. Mark Larson at Luther was friendly, profe to find the specific car we wanted, we finally decided to make the drive from Central WI to Burnville, MN. Mark Larson at Luther was friendly, professional and extremely accommodating. We had an excellent experience with these folks and I would highly recommend their dealership. More