Luther Burnsville Volkswagen

Everything went perfectly as scheduled! I great experience! PLEASE develop a rear view camera for the 2012 Passat. The vehicle is so well designed that I do not have a visual distance reference on experience! PLEASE develop a rear view camera for the 2012 Passat. The vehicle is so well designed that I do not have a visual distance reference on the car when backing out of a tight parking space. I see that the 2013 Passat has such a camera. HELP, PLEASE! More

Great experience! Linda is awesome - she knows her stuff and is veryeasy to work with. I would highly recomment working with this dealership and Linda in particular to purchase your next vehicle. and is veryeasy to work with. I would highly recomment working with this dealership and Linda in particular to purchase your next vehicle. More

Linda Radue, and the entire staff at your dealership made an awful experience great! My Jetta car engine blow-up, and I was able to get my new /used VW Beetle without difficulty. Everyone at the Burnsville an awful experience great! My Jetta car engine blow-up, and I was able to get my new /used VW Beetle without difficulty. Everyone at the Burnsville VW dealership were wonderful. Linda was a GOD-send! She helped me with selecting the new/used Beetle, and with financing it. Linda was patient and kind with me, as I was a mess wondering how I was going to cope with getting a new/used car on a very tight budget, but we figured out a solution that worked for me. Thanks to everyone at Burnsville VW. You guys rock!! I love my new/used Beetle! I have purchased all my Volkswagan cars at the Burnsville Luther VW and I will recommend them to everyone I know!!!!!! More

I just brought my 2007 Passat Wagon in for its 70,000 mile maintenance. I usually doing things like this myself because I just like doing things like this, that's why my other Volkswagen is a 1972 Westf mile maintenance. I usually doing things like this myself because I just like doing things like this, that's why my other Volkswagen is a 1972 Westfalia Campmobile. But I bought an extended warranty when I purchased this car a couple of months ago at Westside Volkswagen, I live in Burnsville, so I wanted to make sure routine maintenance was documented which is why I brought it in. I must say I was surprised, and pleasantly so, at the greeting and cordiality of the staff at Burnsville Volkswagen. It made my stay there, as short as it was, extremely pleasant. They will be seeing me again in about another 10,000 miles. More

No matter how hypochondriac-like my issues/questions about my new new vehicle were, I was greeted with a smile and 'we aim to please' attitude. If I was that person, I would have been annoyed with my c about my new new vehicle were, I was greeted with a smile and 'we aim to please' attitude. If I was that person, I would have been annoyed with my concerns since the issues did not present when I came into the dealer service area. However, I was moving out of the area and Sandee wanted me to have peace of mind that all was working properly before I left. On my first visits, repairs/replacements did have to be made. So, I suppose I was a little hypervigilant with additional noises and responsiveness of my vehicle. The reason for the last visit was a new rumbling noise that I was afraid might have been the result fo damage to the underside of my car from driving multiple times over ice piles where the bottom of my car dragged, forward and backward. Sandee took me to the service area to point out the shields in place on the bottom, no scratches, no damage. It gave me a certain peace of mind now knowing for sure that VW still built cars with the underside shielded so well. A relative, who is a car mechanic, pointed out that it's common for new car owners to suddenly start hearing new noises that have been there all along, after adjusting to the sounds of their new vehicle. I understood that, but it was the potential ice pile damage that made me question. With that in mind, I think it makes sense for Luther BV to consider returning to the 90 day (or before) "come in for first service and buyer questions," instead of the 30 days offered when i bought my vehicle. 90 days gives a buyer a better chance to acclimate to the new sounds and handling of a new vehicle. When I dropped my EOS off for this last service appt, I realized I had become attached. I was thrilled when I returned the loaner and had my car back. It further affirmed that I made the right choice of VW cars...for me. More

This is my third car from this dealership, two from the same sales person. I feel like family and am always treated perfectly! It's not only me as I hear how others are treated as well. Overall, always an same sales person. I feel like family and am always treated perfectly! It's not only me as I hear how others are treated as well. Overall, always an excellent experience from start to finish, no matter which department. More