Luther Burnsville Volkswagen

My husband and I are both very busy. We work 40+ hours a week, plus the tasks involved in taking care of the house and kids. I called Luther Burnsville Volkswagen after narrowing down my search for a car o week, plus the tasks involved in taking care of the house and kids. I called Luther Burnsville Volkswagen after narrowing down my search for a car on their website. The sales person was very nice and patient with all my questions and set me up with a time to come in and test drive a couple of the cars. When I got to the dealership (a little late), 3 or 4 employees greeted me very kindly and Grant showed me the cars I was interested in. I test drove a beautiful silver Passat, with 280 HP, first and was in love! Grant and Jacquie did everything as far as the paperwork goes, and really - all I had to do was, literally, sign and drive. The guys at the dealership readied the car for me too. The tank was filled, the floormats were put in place, Grant even programmed my home address into the navigation system. It was a great experience for being such a major purchase and big decision for me to make. Thank you Luther Burnsville Volkswagen! More

Have purchased from this dealership previously. Liked the experience. There was no hassle in purchasing. Like the service center as well. They have helped me in the past with two other Volkswagen that the experience. There was no hassle in purchasing. Like the service center as well. They have helped me in the past with two other Volkswagen that we own. More

I am very pleased with the customer service I received before, during and after my visit to the Burnsville Volkswagen Dealership. I sent an email inquiry regarding leasing a new vehicle and received a qu before, during and after my visit to the Burnsville Volkswagen Dealership. I sent an email inquiry regarding leasing a new vehicle and received a quick response from Jared Frantz. He then called me and we spoke over the phone regarding my leasing needs and invited me to visit the dealership at my convenience. I scheduled an appointment to meet with Jared that afternoon. I was professionally greeted by the receptionist and then met with Jared and Trivia, a Sales Associate in training. They both provided professional and friendly service. After my test drive I determined what options were important to me and was matched with a beautiful Jetta SE. The financing process with Jeff Kloetzke was very smooth and he thoroughly explained the lease terms and answered all of my questions. In addition, I was impressed by the décor and cleanliness of the facility. I will highly recommend the Burnsville Volkswagen dealership to my family and friends due to the exceptional service I received. Thank you. More

I just purchased my 4th Volkswagen from Luther's Burnsville VW. This one was a used Jetta for my 16-year old. I was given the same excellent service buying an older used vehicle than if I was buying Burnsville VW. This one was a used Jetta for my 16-year old. I was given the same excellent service buying an older used vehicle than if I was buying their most expensive new vehicle. They always treat me great - find just the right car, and are excellent at follow up and service. I would send any friend or family member there! More

Steve was Great to work with. So far I Love the new car & have gotten 49 mpg already in the 1st tank. This is going way better than the last new car I bought in October from Luther Subaru & was treated lik & have gotten 49 mpg already in the 1st tank. This is going way better than the last new car I bought in October from Luther Subaru & was treated like Crap! I will tell everyone I know how Crappy Luther Subaru is! More

My husband liked Jared from the moment he walked up to the dealership! Jared was great, very friendly easy th deal with! I also liked that he wasn't pushy! the dealership! Jared was great, very friendly easy th deal with! I also liked that he wasn't pushy! More

Linda greeted us as soon as we arrived at the dealership. She was very friendly and inviting, giving us information on the two vehicles that we were interested in. After test driving both and making a deci She was very friendly and inviting, giving us information on the two vehicles that we were interested in. After test driving both and making a decision, Linda produced the facts and figures needed and the whole processed went very smoothly, even arranging to take over the remaining 3 months on our current lease vehicle, thereby eliminating the hassle for us to take care of that. She spent a lot of time explaining the details and workings of the vehicle, programming our cell phone into the Bluetooth system etc. (which would have taken us quite a while). I have to say overall it was a good experience, one of the best we have had and we have been leasing cars for a good many years now. We would certainly recommend the dealership and Linda especially to anyone looking for a new vehicle. More

I only had a short amount of time to take the truck for a test drive and Burnsville Volkswagen made the accomodation for my busy schedule. They had the truck parked waiting for me when I got here with my fa test drive and Burnsville Volkswagen made the accomodation for my busy schedule. They had the truck parked waiting for me when I got here with my family. After we made the decision to purchase the used vehicle we had an extemly smooth transaction. More

I had a chance to try almost all models before choosing the right one for me. Linda was very helpful and friendly. The dealership has a great choice of new, certified and used vehicles. This my secon the right one for me. Linda was very helpful and friendly. The dealership has a great choice of new, certified and used vehicles. This my second car purchased from this dealership. I would recommend it to anyone who wants to get a VW. More