Luther Burnsville Volkswagen

Linda is simply the best, hands down. I was there for Linda is simply the best, hands down. I was there for a minor warrantee issue and was treated as if I had just bought the most expensive car on the Linda is simply the best, hands down. I was there for a minor warrantee issue and was treated as if I had just bought the most expensive car on the lot. Above expectations. Thanks so much. More

We have purchased our last four cars from Luther Burnsville Volkswagen. In December 2011, I was in immediate need of a vehicle and purchased a new 2012 Beetle with Afram Gharib's assistance. After d Burnsville Volkswagen. In December 2011, I was in immediate need of a vehicle and purchased a new 2012 Beetle with Afram Gharib's assistance. After driving a stick-shift for more than 30-years ... and, a diesel for the past ten years, I was disappointed that those options were not readily available to me in late 2011. However, Afram promised to contact me when the 2013 Beetle TDI Diesel cars were available for test drive ... and, he did! In a thirteen month time frame, I have TWICE experienced stellar customer service from Afram. Whether he is explaining/demonstrating vehicle features or facilitating answers to questions, Afram is accessible, courteous, professional, competent, and personable. Never did I feel -- uncomfortable to ask a question; rushed into comprehending options; pressured to make a decision. He was patient and flexible when I had to renegotiate a few appointment times. I appreciated his authenticity and easy-natured humor. Both Afram and Jacque Gadient(Finance Specialist) worked to make our second new car purchase [again, in thirteen months] happen expeditiously -- often returning to information previously shared and/or reiterating details so that we felt confident in our understanding of the details. I can't say enough positive things about Afram's level of professionalism and true customer service. I highly recommend Luther Burnsville Volkswagen and their staff -- and particularly, Jackie and Afram in our most recent purchase. More

Linda Radue has served me multimple times and she does a great job! She makes sure things are easy clean, quick and taken care of. It is hastle free and always a pleasure dealing with her. The service gu great job! She makes sure things are easy clean, quick and taken care of. It is hastle free and always a pleasure dealing with her. The service guys have been awesome too! Brad Knudson is Mr. Customer service - he goes above and beyond to take good care of me! He rocks! Last visit I tried to get aloaner and mydrivers licens was expired, he got me a ride to th DMV - got me picked back up and I had my issue resolved in less tha 35 minutes. By then the work on my car was done and I did not need the loaner! Saved me time and money and saved the dealership time and money. made me a happy camper! You guys get it! I love working with you all! thank you Chris Shimek More

We all know the experience of buying a car can be overwhelming. After looking through countless websites and calling several dealers, I always seemed to get the same response, take a look at our inv overwhelming. After looking through countless websites and calling several dealers, I always seemed to get the same response, take a look at our inventory online and if you like sometime, give us a call back to set up a time. The response felt pre-recorded at a time I was just looking for help and guidance. Something was different, however, when I call Burnsville Volkswagen and spoke with Linda Radue. She asked a few questions, did some research, and called us back shortly afterwards with a couple of different options. A few days later we found a great fit for our family. Throughout the process Linda provided exceptional service. She was very knowledgeable and refreshing to work with. Even after the sale, she stayed late to make sure we were completely comfortable in our new car, walking us through the various options found in it as well as helping us set up our Bluetooth. If you are in a market for a vehicle, I would definitely recommend giving Linda a call. More

Always a welcoming atmosphere. Have worked with Linda before, and look forward to working with her in the future. Top notch, first class and fair. before, and look forward to working with her in the future. Top notch, first class and fair. More

My husband and I had a great experience at Burnsville VW and with Linda. The sales staff and business office were extremely professional and treated us with respect. They obviously put customer service firs and with Linda. The sales staff and business office were extremely professional and treated us with respect. They obviously put customer service first at this dealership. More

This dealership and sales consultant had great service and was not pushy. Linda let us make our decision on our own time and answered all our questions and was very knowledgeable. I love my new Toureg! Th and was not pushy. Linda let us make our decision on our own time and answered all our questions and was very knowledgeable. I love my new Toureg! Thank you! More

I just came in for an oil change on my 08 Passat, and decided to just look around while I waited. Lisa saw that I was "just looking" but suggested I test drive the 13 Passat. She explained all the dif decided to just look around while I waited. Lisa saw that I was "just looking" but suggested I test drive the 13 Passat. She explained all the differences in the newer vehicle over my old one, and the test drive was great. She worked up some figures for me, and I was buying! I never thought when I came in that day for an oil change, that I would come out with a new car! Lisa was wonderful! I felt like we had been friends for a long time. I know it will be awhile, but on one of these oil changes, I hope Lisa is there to help me again! More

This was by far the most pleasant car shopping exeperience we have had. There was no pressure and Lisa made sure we got what we wanted and answered all of our questions. She was great- made us fee exeperience we have had. There was no pressure and Lisa made sure we got what we wanted and answered all of our questions. She was great- made us feel comfortable, was friendly and professional. She knows her stuff! The entire process from picking out a vehicle to dealing with the finance department was very quick and efficient which was important as we needed a car now due to car problems with an older vehicle of ours. Lisa went above and beyond when our other vehicle got broken into while we trying to finalize our decision and offered to me to use her car for the day while our other vehicle got it's window repaired. I love my new car! I highly recommend this dealership and Lisa; I wouldn't go anywhere else. More

Both Sandy in Service and Linda in Sales were easy to work with, friendly and knowledgeable. The location and facilities are excellent. I highly recommend this dealership for both service and sales. work with, friendly and knowledgeable. The location and facilities are excellent. I highly recommend this dealership for both service and sales. More