Back

Luther Burnsville Volkswagen

Burnsville, MN

4.9
2,635 Reviews
Thank You for considering Luther Burnsville Volkswagen. Our Dealership has been in Burnsville for over 35 years. We are a multiple Volkswagen Wolfsburg Awarded Dealer, and strive to create an environment that makes you feel at ease with your automotive purchasing, service, and parts needs. Our ultimate goal is to make this the best buying experience ever! We continue to be #1 in Customer Satisfaction in the state, and will truly make your trip here one you won't soon forget. Come Shop at our Brand New, State of the Art Volkswagen Facility, and you'll soon see why it’s different here.
Contact Dealership

14550 Buck Hill Road

Burnsville, MN

55306

Directions

By Type

Showing 2,635 reviews

October 08, 2012

We had a very positive experience at Burnsville VW. Everyone was very nice and helpful. I felt very comfortable looking around the showroom and ultimately buying a car there. All of the employees were More

by TomfromCrystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Radue, Linda Radue
October 07, 2012

I loved the 'straight-forward' pricing and the no-haggle experience at this dealer! It was exciting to drive away with a new car in less than 2 hours! Thanks! More

by DebBrownson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trombley
October 07, 2012

The entire Burnsville Volkswagen team was amazing to work with. Linda, Mike, and Jay were all extremely accomodating and worked with us to meet our needs. I would recommend them to anyone looking for a new c More

by dlong1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Radue, Linda Radue
October 06, 2012

This the second car I have purchased from Steve. He is a good and genuine person. He makes the experience an enjoyable one. He is very informative and knowledgeable about the product he sells. I look forw More

by Jprozinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 05, 2012

Anyone else having trouble with bait and switch tactics, on 2012 Passat close out pricing? Last night, at Burnsville VW, I was shown a “blue tag” price. Tonight, I called the new car Manager and asked him t More

by patrick.garrity.336
Customer Service
Friendliness
Recommend Dealer
No
Oct 19, 2012 -

Luther Burnsville Volkswagen responded

Thanks for your feedback. We do recall the situation you are referring to. Since your sales associate was not in the evening you phoned in, you were transferred to a sales manager. I believe the misunderstanding arose because we did not ask enough questions to determine the exact vehicle you were interested in. At this time the sales manager you spoke with did not know you had been in twice the previous day, or which one of the vehicles you had considered you wanted to pursue. Assuming that you were simply looking to make an appointment and drive a specific trim level, rather than a specific car, we caused you to believe we still had the vehicle you had driven, despite the fact it had been purchased by another guest between your last visit and your phone call. The situation was compounded because the car was one of our "blue tag dealer demo" specials. This was a one of a kind car that was uniquely priced below any other, so we did not have an exact alternative to offer you. We did have other vehicles you considered available, but I understand once you make a decision as large as what vehicle you would like to buy, it is difficult to settle for a second choice. We apologies that your visit was in any way a let down. We do thank you for the opportunity to earn your business, and regret that we were not able to provide you with a suitable solution. --------------------------------------------------------------------------------

October 05, 2012

The best, most fair and honest experience I've ever had purchasing a new vehicle.Burnsville Volkswagen and Linda are the best in the Twin Cities! More

by Mdblake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Linda Radue
October 05, 2012

We had been looking at TDI Jettas in Mankato, but wanted to look at a larger selection of cars so we drove to Burnsville VW. The 2006 TDI Jetta we were driving was purchased here so I thought we should chec More

by lndgrnmj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
October 05, 2012

This is the fourth VW I have purchased from Burnsville VW and the second I have purchased from Linda Radue. Linda answered all of my questions promptly prior to the purchase and worked diligently to find exa More

by vds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
October 04, 2012

Linda at Burnsville VW was absolutely fantastic. I originally went in just to browse, late on a Tuesday night. Linda made sure that I had every question answered about the car and when it came time to More

by jwivell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Radue
October 04, 2012

This dealership gave me an excellent deal for a fantastic car. I had to do most of the purchasing over the phone and John Trombley was excellent at giving me a complete idea of what I was going in for and wh More

by itsjoshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Trombley
...
248
...