Luther Burnsville Volkswagen

Everything was fantastic. Linda did an awesome job. She is a good listener and was not pushy. She is approachable and cares about her customers. thanks for an awesome experience is a good listener and was not pushy. She is approachable and cares about her customers. thanks for an awesome experience More

Jared was great in helping me purchase my first brand new Jetta. He walked me through the entire process and wasn't pushy on adding extra features. He listened to what I was looking for and help me pick ou Jetta. He walked me through the entire process and wasn't pushy on adding extra features. He listened to what I was looking for and help me pick out my car. On the day I picked up my vehicle, he walked me through all the features and help me set up my bluetooth and radio stations. I would send anyone to Burnsville VW to work with Jared in a heartbeat! More

Our first experience purchasing a VW was first rate from start to finish. The dealership is very clean, very well appointed and well maintained and simply made for a comfortable experience. More important start to finish. The dealership is very clean, very well appointed and well maintained and simply made for a comfortable experience. More importantly, our salesperson, Jared Frantz, was fantastic. His knowledge of the vehicles was thorough and he did a wonderful job in explaining the differences between them and the pros and cons of each as they related to our circumstance. As we went through the decision making process, Jared couldn't have been more accommodating. Due to our schedule, he met with my wife and I on separate occasions, arranged for me to be picked up at a dealer on the other side of town in order that I could turn in my former car and then drive off with the new one, and met with us yet again on another date to give us the "tutorial" of our new VW. I don't recall a time when he was not available, even on his scheduled days off. The car was prepped and ready in just a matter of two hours, complete with license plates. I have purchased or leased a dozen vehicles over the years and honestly would rate my experience with Jared at the top. More

Best experience with dealer to date Linda was exceptional and very professional she made us very comfortable with our purchase she answered all our questions and went beyond all expectations to accomidate a and very professional she made us very comfortable with our purchase she answered all our questions and went beyond all expectations to accomidate a small problem we experienced with the car shortly after deliverly she made sure the problem was handled and even gave us a ride home made all arrangements with dealer to have repaired this was all after 9 pm after dealership closed and to top it off she was leaving for vacation the next morning my wife and i recommend Linda to handle all your new or used car needs you will not be dissapointed. the service dept was quick to handle the problem the next morning Sandie in service immeadiatly issued a service order contacted us to reassure there would be no charge and had made a loaner avalible if car was not repaired by noon Sandie knows her stuff next time your vw needs service definitly check in wih Sandie service personell was also very friendly and helpfull a definite class act facility will be recommending to all my friends the sales and service at burnsville volkswagen and while writing this review you would not believe it linda calls while relaxing at her vacation spot to see how things were going to be sure we were satisfied now thats a service oriented person so few people at like that these days More

I recently purchased a 2011 Nissan Cube and was helped by Steve Kahn. I was very impressed with the whole team at Luther Burnsville Volkswagen Dealership. Steve was especially friendly and helpful. He figure Steve Kahn. I was very impressed with the whole team at Luther Burnsville Volkswagen Dealership. Steve was especially friendly and helpful. He figured out exactly what was important to me to get the sale done in the easiest, most low pressure way. I really appreciated his honesty and help throughout the process. He made something that can be very stressful instead very easy. Please recognize him for stellar customer service. Thanks! More

We had visited several VW dealers prior to purchasing a certified Touareg from Burnsville. MG was a great representative. He knew the vehicle specifications very well, and he was also well prepared and or certified Touareg from Burnsville. MG was a great representative. He knew the vehicle specifications very well, and he was also well prepared and organized for the sales process. We have purchased vehicles from luxury auto makers in the past, and this experience was as good or better than those. More

From start to finish, working with Linda was a pleasure. Her professionalism, straight forward manner, willingness to assist in locating just the vehicle I was looking for, and her friendly personality made Her professionalism, straight forward manner, willingness to assist in locating just the vehicle I was looking for, and her friendly personality made the entire process enjoyable! More

Ryan helped me find the perfect car for my families needs. He was friendly, and helpful throughout the entire process. I love that he was not pushy and really seemed to care that I found the car tha needs. He was friendly, and helpful throughout the entire process. I love that he was not pushy and really seemed to care that I found the car that was right for me. I will go back to him for any future car sales. More

Ryan helped me pick out the perfect car! Was great no pressure and he was very informative best experience I have ever had buying a car. pressure and he was very informative best experience I have ever had buying a car. More

Linda was fabulous! She was profesional, helpful, and took time to explain leasing vs. buying. We ended up leasing a new Passat - and we love it! Also, Linda took time after the sale to sit in the car w took time to explain leasing vs. buying. We ended up leasing a new Passat - and we love it! Also, Linda took time after the sale to sit in the car with me - side by side - and showed me all the electronic features which allowed me to practice and feel totally comfortable with the new car before I drove it off the lot. If you need a car I would highly recommend working with Linda - she is terrific! More