Luther Burnsville Volkswagen

Excellent all the way around, price, ect., but I must say that my sales person, Jarod Frantz knew his business,kind, no pressure,prompt after going to 2 of the major VW dealerships in the TC area, We could n that my sales person, Jarod Frantz knew his business,kind, no pressure,prompt after going to 2 of the major VW dealerships in the TC area, We could not get any help nor did anyone offered to help me.I had to chase them down and they were rude!!!!!! they were not that busy trust me they were too busy chatting amongst themselves, even when I asked for help! so off to burnsville, last chance for Luther dealerships and here comes Jarod Frantz! he came out right away to speak to me,I was completly blown away, Jarod was knowledgeable and never pressured me at any point. I would highly recommend Jarod Frantz of Burnsville VW!!!! Best car buying experience ever!!!!I love my new Jetta. Jarod Frantz and Burnsville VW, the best place to find your new car! Trust me, see Jarod Frantz, best car salesperson I have ever had the pleasure to work with. Jarod always stayed in touch through out the entire process and made it so smooth for me.Jarod has even done a follow up with me to make sure I am happy with my Jetta and good to go! WOW!!! exceptional customer service in this day and age?? Keep up the great work! THANK YOU JAROD! More

Fast and reliable. Needed headlights adjusted, they fit me in when it was convenient for me, didn't have to wait long at all. Thanks. me in when it was convenient for me, didn't have to wait long at all. Thanks. More

This is buy far the best dealership I have ever visited. Very friendly, best terms, and above all I love my new JETTA. Steve Kahn, thank you so much!!! Steve Very friendly, best terms, and above all I love my new JETTA. Steve Kahn, thank you so much!!! Steve More

Burnsville Volkswagen was a pleasure to work with. Linda was very helpful and made the buying experience fast and easy. I found the car I was looking for at a very good price and the dealership that stands was very helpful and made the buying experience fast and easy. I found the car I was looking for at a very good price and the dealership that stands behind the customer after the sale has been completed. More

Our seventeen year-old daughter recently received a new Jetta ss a gift from a dear friend of ours who lives out of state. The sales representative Afram Gharib (M.G.) handled the details of the transactio Jetta ss a gift from a dear friend of ours who lives out of state. The sales representative Afram Gharib (M.G.) handled the details of the transaction flawlessly. M.G. along with the New Car Sales Manager Tim Wilkns and Garry Erickson, the Used Car Sales Manager worked together to present the new car to my daughter as a surprise in a manner that was abusolutely PERFECT. They have provided us with the most wonderful memory, which none of us will ever forget. Their attention to detail was impeccable, and thanks to all of them we have the experience bautifully documented! Our friend who purchased the vehicle over the phone was also most pleaed with the Luther VW Burnsville staff who worked with him, If anyone deserves special accolades for going "Above and Beyond" to provide customer satisfaction, it is all of the people who assisted our transaction - it could not have been better. Thank you so very much! More

When my fiance and I were looking for a used Volkswagen Jetta, we made a list of the dealerships we wanted to stop at. When we got to Burnsville Volkswagen, we were greeted by Rich and he helped us to loo Jetta, we made a list of the dealerships we wanted to stop at. When we got to Burnsville Volkswagen, we were greeted by Rich and he helped us to look at used Jettas and we eventually found the one we couldn't live without. Rich was so helpful in making sure the process was smooth and Bob worked so hard to get us a great loan and loan rate. Everyone was helpful and friendly. I would recommend this dealership to anyone that is looking for a Volkswagen. They're great! More

This is my third car I have purchased from Burnsville Volkswagen. Actually the other two were leased. Linda Radue has been has been my sales person on the past two occasions. Each experience has been so Volkswagen. Actually the other two were leased. Linda Radue has been has been my sales person on the past two occasions. Each experience has been so smooth and an incredibly professional experience. I have also felt very special not just like a number. I have used the service department for each car and the experience has been exactly the same. I will always recommend this dealership. More

I had a great experience in buying my 2008 Passat. Rich is an outstanding sales person that really took the time to work with us! is an outstanding sales person that really took the time to work with us! More

While attempting to buy a used car (as a solo woman) I was treated very poorly by both John and Garry. They played games, they tag teamed me, they refused to even consider any of my offers and generally was treated very poorly by both John and Garry. They played games, they tag teamed me, they refused to even consider any of my offers and generally treated me poorly. I feel it is very telling how they treat women when I noticed that they soon listed the same car for less than I had offered. I can only assume that rather than sell to a 'stupid, misinformed, and impulsive' woman such as myself they would prefer to make less money. The treatment was unprofessional and I can only hope that they do not treat all women as I was. More

We were looking for a new car, had the Jetta in mind. The day we stopped in was one of the most worst rain days ever in May '11. We were able to test drive both the Jetta gas and diesel (TDI). Both wer The day we stopped in was one of the most worst rain days ever in May '11. We were able to test drive both the Jetta gas and diesel (TDI). Both were awesome!! We bought the TDI. Anyhow, it was pouring outside, and Wayne brought both cars up, kept my wife out of the rain, :-). Wayne even brought the TDI inside, out of the rain, so we could have a better look at it. Needless to say, my wife was hooked on that, so was I. We did not buy it at that moment, but came back, on a sunny day and bought it then (another guy helped us, but I am sorry, I do not remember his name and I do not want to botch it, as he was awesome too, sorry) Wayne was very helpful (probably the reason we went with the TDI). Even the finance guy was great to work with!! There was no pressure to buy, just great and friendly service!!! We have only filled up our car 3 times now since Memorial day, and have over 1500 miles!! Do the math and that is over 500 miles a tank! (we filled up each time too with over a gallon left in the tank!!). I would absolutely recommend Luther VW of Burnsville to anyone!!!! And to talk to Wayne! More