3,317 Reviews of Luther Family Buick GMC - Service Center
Great service team Great service as always. Timely and knowledge of service needed Able to answer all my questions and issues. Good people to work with and a great dea Great service as always. Timely and knowledge of service needed Able to answer all my questions and issues. Good people to work with and a great dealership. More
Prompt and efficient service. The service at Luther is always very efficient and thorough. I had 3 wheels that had plating issues and Luther GMC helped me with replacement. Robin i The service at Luther is always very efficient and thorough. I had 3 wheels that had plating issues and Luther GMC helped me with replacement. Robin is always very efficient and helpful. More
Great experience Robin and team always do a great job. My family won't trust anyone else with our vehicles. Great job and thanks for the cookies and coffee. Robin and team always do a great job. My family won't trust anyone else with our vehicles. Great job and thanks for the cookies and coffee. More
Excellent service! The entire staff went out of their way to take care of me and my viehicle ! Robin did an excellent job of getting me checked in and out! The entire staff went out of their way to take care of me and my viehicle ! Robin did an excellent job of getting me checked in and out! More
Checked vehicle Robin was very nice, friendly and made me feel welcomed. It had been 3 years since I had my vehicle serviced, and he didn't make me feel like a number Robin was very nice, friendly and made me feel welcomed. It had been 3 years since I had my vehicle serviced, and he didn't make me feel like a number. He made me feel like I was important. More
Excellent service Robin kept me informed of my repairs and was helpful. My rental car was warmed and waiting when I arrived. All staff friendly and helpful. Robin kept me informed of my repairs and was helpful. My rental car was warmed and waiting when I arrived. All staff friendly and helpful. More
Great experience! Courtesy drivers are prompt and friendly t I drove over a nail and wobbled into the service center where I was promptly scheduled for a tire patch then directed to the lounge to wait for a cour I drove over a nail and wobbled into the service center where I was promptly scheduled for a tire patch then directed to the lounge to wait for a courtesy ride to work. The driver had two passengers already but welcomed me to join them so I wouldn't have to wait. I made it to my meeting on time and all was well. The only complaint I have is that a brand new Buick Envision comes with tires so soft they're worn out before the car is a year old! Disgusting fact, but Luther's service makes up for it. More
Great customer service Great customer service, and ability to get updates via text, and pay on my phone, really added to the convenience. I appreciated the willingness to lo Great customer service, and ability to get updates via text, and pay on my phone, really added to the convenience. I appreciated the willingness to look at other potential issues...keeps me ahead on maintenance. More
Kevin is great Kevin has been great to work with. He sets the right expectations and is always very professional and friendly. I would recommend anybody to his servi Kevin has been great to work with. He sets the right expectations and is always very professional and friendly. I would recommend anybody to his service More
Great Service I brought my truck in and worked with Kevin. He did a fantastic job keeping me updated on the progress of my truck and was fair in explaining the cost I brought my truck in and worked with Kevin. He did a fantastic job keeping me updated on the progress of my truck and was fair in explaining the cost and working to get me taking care of, thanks Kevin! More