Luther Family Buick GMC - Service Center

Price Gouging Took my car in for an oil change and was told I had over 2k worth of work recommended on it. I took my it in for a second opinion to a different deale Took my car in for an oil change and was told I had over 2k worth of work recommended on it. I took my it in for a second opinion to a different dealership and some of the parts I was told needed to be replaced really did not need to be replaced. (In example my rotors...They just needed resurfacing, not replacement.) After I had my second opinion, my bill was cut in half. I was also told my rear shocks needed replacement, which they did not. That was just a couple of lies I was told. Next vehicle I buy will not be from them. Having trust worthy reliable service is a must to keep your vehicle in good shape, but deceiving the customer to gain commission is not ok. More

Timely service and courteous Luther has friendly knowledgeable staff. My service was on time and with no surprises. Also a very comfortable waiting room with snacks and beverages Luther has friendly knowledgeable staff. My service was on time and with no surprises. Also a very comfortable waiting room with snacks and beverages provided. More

Oil change DO NOT CHANGE MY RADIO STATION UNNECESSARY!! Tire pressure not checked, one down to 30 psi, guess I have to do that myself. How about the A team ne DO NOT CHANGE MY RADIO STATION UNNECESSARY!! Tire pressure not checked, one down to 30 psi, guess I have to do that myself. How about the A team next time. More

Quick service The service department is top notch. They are very friendly and go above and beyond to keep your vehicle of any make running smoothly. Great job. The service department is top notch. They are very friendly and go above and beyond to keep your vehicle of any make running smoothly. Great job. More

Great customer service I had a scheduled oil change appointment so I dropped off my vehicle but no shuttle driver was available. After waiting for a half hour, Joe jumped in I had a scheduled oil change appointment so I dropped off my vehicle but no shuttle driver was available. After waiting for a half hour, Joe jumped into an available shuttle and drove me to the office so I wouldn’t miss an appointment I had. That was very much appreciated. More

Service appointment Great friendly and fast service!!! I would definitely recommend to anyone. Appreciated all the employees that assisted in our appointment and their Great friendly and fast service!!! I would definitely recommend to anyone. Appreciated all the employees that assisted in our appointment and their courtesy and professionalism. More

Good service...if you can get them to answer the phone The service techs seem to really know their business but it's nearly impossible to get the service department to answer the phone. So I drove there The service techs seem to really know their business but it's nearly impossible to get the service department to answer the phone. So I drove there and was made to stand there for five minutes while their person fiddled with paperwork. He remain unconcerned even after I pointed all these customer service failures. "Not his problem" attitude. More

Great service My son was home for Thanksgiving. I called other service centers locally and no one had time. Luther had us drop off his car and squeezed it in. My son was home for Thanksgiving. I called other service centers locally and no one had time. Luther had us drop off his car and squeezed it in. More

Quick and painless. Service Manager was very helpful and very informative. Everyone from the Dealership was very friendly and the Dealership was very nice and clean. I wo Service Manager was very helpful and very informative. Everyone from the Dealership was very friendly and the Dealership was very nice and clean. I would recommend them to anyone. More

Oil Change/Tire rotation Love Luther Family Buick GMC! Always friendly, quick and honest. You can sit in a very quaint and cozy waiting room with snacks, coffee, cappuccinos, Love Luther Family Buick GMC! Always friendly, quick and honest. You can sit in a very quaint and cozy waiting room with snacks, coffee, cappuccinos, bottled water or soda all complimentary. Very clean and well run! I only bring my vehicles here. More