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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

June 01, 2022

Best Ford buying experience that I’ve ever had! !Thank you very much!! Quick sale no wait time good all around service and very friendly!! More

by superyooper68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Vetsch
June 01, 2022

We like to deal with Tryg because he is very thorough with walking us through the process of learning all the new features of the vehicle. More

by Dakota North
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tryg Letnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

I had a good experience with Parker, is a nice young man. One minor issue, there was no owners manuel, Parker ordered one, but no indication, when I will get that! Also, I thought I should have had the tabs, More

by Dave.Glaser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Breidenbach
May 29, 2022

It was a great buying experience! We had friendly and knowledgeable staff throughout the process. The dealership proved to be very trustworthy with customer friendly sales policies. More

by tim rensch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Wicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Vallie
May 28, 2022

My salesman was very knowledgeable on Ford F150’s. He was not pushy at all. More

by kellyLinster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Wicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

When i called to get an appt they said i couldn't and had to use the first come first serve which is the first time i couldn't get the appt since getting my pickup there otherwise it was lucky i had a friend More

by csauck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camron simons
Jun 02, 2022 -

Luther Family Ford responded

I apologize for the long wait times. Our appointments do fill fast. We appreciate your patience!

May 27, 2022

Quick Lane oil change and tire rotation was completed timely and customer service was exceptional. More

by waynezip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
Jun 02, 2022 -

Luther Family Ford responded

Thank you!

May 26, 2022

The staff is very friendly. You are never standing around waiting to be helped. They answered any questions I had. More

by breann531
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Vallie
May 26, 2022

Brian in the service department is amazing! He worked me into the service schedule and the work was completed in a very timely manner. He is a very knowledgable with vehicle issues and answers More

by damon3575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Luther Family Ford responded

Thank you! Brian is one of our best!

May 24, 2022

Good Visit. Took care of my requested service which was simple oil change and tire rotation. Included my service warranty which took care of the bill. Solid vis More

by brian_difonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tearance Drenchko
Jun 02, 2022 -

Luther Family Ford responded

Thank you!

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