Luther Family Ford

the wear very good with my pickup oil change had to wit only obout 30 min will be back thank Roy E. only obout 30 min will be back thank Roy E. More

My Wife Kathleen and I have purchased numerous new vehicles over the years from several dealerships in the F-M area. In a lot of these transactions, we noticed that some of the sales people were over vehicles over the years from several dealerships in the F-M area. In a lot of these transactions, we noticed that some of the sales people were over bearing and aggressive . We found that the sales representatives and finance person involved with our purchase were friendly and informative actually making the transaction pleasant . The sales rep helping us was Jeff , He took his time and explained everything about the purchase and walked us through all the features of the new Ford Explorer and was very helpful. We couldn't have been happier with the overall experience . We will definitely recommend to our friends and acquaintances a visit to Luther Ford when they begin shopping for new vehicles . . More

Luther Family Ford is a great place to find a good car. My brother and I both bought a car from them and they both run great! My brother and I both bought a car from them and they both run great! More

Every time I've received a service at this location, they've completed it wrong and have had to redo it (after I leave with my car thinking it's fixed). The first time they didn't believe me regarding m they've completed it wrong and have had to redo it (after I leave with my car thinking it's fixed). The first time they didn't believe me regarding my brake booster going out and said it was my brake pads (told me they checked my brake booster and it was fine). They obviously didn't check (or wanted to squeeze money out of me as the brake booster was covered by warranty but the brake pads were not). I left the dealership and after 5 minutes of driving, I had no brakes at all. I had to drive it back (an extremely dangerous situation) and tell them they didn't fix it. It turns out it was indeed my brake booster that failed (which I told them originally was my problem). During this recent visit, I had to get two service repairs done regarding recalls on my car. Dropped it off and picked it up 5 hours later. I got a call the next morning saying they put in the wrong airbag for my car and that they needed to send a technician out to my car to put in the correct airbag. My trust in their work has diminished to nothing. More

The dealership was prompt and curtious. They also came and updated me on my vehicles status. They also came and updated me on my vehicles status. More

They were helpful friendly and understood the problem and took care of situation for me . took care of situation for me . More

Good communication and kept their word. Made a Happy new car day for me and my Dad. Made a Happy new car day for me and my Dad. More

Not much to say but I am planning on ordering a pickup truck and am waiting for it to come in. truck and am waiting for it to come in. More

They are always friendly. They are always fast. They are always honest. They do a good job They are always fast. They are always honest. They do a good job More

As always good service brings great confidence in my vehicles ability to perform for months to come. vehicles ability to perform for months to come. More