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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
Verified Customer
October 27, 2021
I was grateful for a quick fix and also for it being as inexpensive as possible and the extra effort by the service staff to save me money. inexpensive as possible and the extra effort by the service staff to save me money. More
by laurasokolofsky
Employees Worked With
October 25, 2021
Good, fast, honestly, friendly, fair, knowledgeable, polite, cool, super, wonderful, word, word, word, word, yep polite, cool, super, wonderful, word, word, word, word, yep More
by duncanshouse622
Employees Worked With
October 24, 2021
Great service friendly an very accommodating. As a woman who owns a truck was explained all the work that was done an what needed done. Advice we’ll taken. Thank You who owns a truck was explained all the work that was done an what needed done. Advice we’ll taken. Thank You More
by DAR.GREENE
Employees Worked With
Not sure his name
October 24, 2021
Very straightforward process. Discounts and rebates we're applied at beginning! Evan was able to answer all my questions and request. There was an issue with the wheel alignment when I picked up my truck and applied at beginning! Evan was able to answer all my questions and request. There was an issue with the wheel alignment when I picked up my truck and was able to take it to the service department and they fixed the issue!! When receiving the truck from the service department they said they didn't know where the vehicle keys were, but they were somewhere inside the truck. That was not very helpful. Other than that, everything has been great! More
by ETMOTOX
Employees Worked With
Evan Norris, Josh Vetsch
October 24, 2021
Luther Ford helped us locate our hard-to-find new flex-fuel vehicle, having being on the lookout for months! Dave was the best and made everything easy. flex-fuel vehicle, having being on the lookout for months! Dave was the best and made everything easy. More
by belmer
October 24, 2021
The staff in service and in parts went above and beyond my expectations in performing the needed tasks on my F-150. I had mistakenly showed up a week early for an appointment to get some recall work done. my expectations in performing the needed tasks on my F-150. I had mistakenly showed up a week early for an appointment to get some recall work done. They worked me into their already full schedule to accommodate me even though it was my mistake. The parts man also helped me from start to finish in getting an additional key cut and programmed for my truck. I am not only a happy customer, I’m amazed at their service. More
by larodegaard
Employees Worked With
Other Employees :
Cory in the parts department., Travis Dickinson
October 23, 2021
Service manager very attentive and friendly. Listened closely to problem and reassured quick resolution. Very comfortable experience. closely to problem and reassured quick resolution. Very comfortable experience. More
by TOOLTIME
Employees Worked With
