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Luther Family Ford

Fargo, ND

4.7
5,141 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,141 reviews

October 28, 2026

Brian he was very kind and helpful and he made me comfortable during my experience. More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2026 -

Luther Family Ford responded

This is a fantastic review! Thanks from the entire team at Luther Family Ford.

October 27, 2026

I was very impressed with Luther Family Ford, especially with the salesman who helped me. More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2026 -

Luther Family Ford responded

It was our privilege to serve you, thanks so much! - The Luther Family Ford Team

October 24, 2026

Great communication letting me know what was going on with my vehicle and taking care of any recalls! More

by bbueng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Weninger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2026 -

Luther Family Ford responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Luther Family Ford. Drive safely!

October 24, 2026

Damaged the vehicle and did a poor job getting it taken care of. Had to push way to hard to get things taken care of. 3 trips and a 4th scheduled still not right. Lack of response Never seem to do a good More

by nbrutledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager issue
October 23, 2026

The entire visit to Luther Ford went smoothly. They kept me informed throughout. The staff was very friendly and helpful. Overall great customer service. More

by Firefighterelvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payment staff
Oct 24, 2026 -

Luther Family Ford responded

Thank you for sharing your feedback! We’re pleased to hear our team kept you informed and provided friendly, helpful service during your visit. We appreciate your business and look forward to serving you again at Luther Family Ford!

October 16, 2026

We had the convenience of the dealership picking up the car and taking it in for the service. Much appreciated. More

by lebring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Luther Family Ford responded

We're glad to hear that our pick-up service made things easier for you! Thank you for choosing Luther Family Ford. Safe travels!

October 14, 2026

Arrived early for appointment, got our vehicle right in. Friendly, courteous ,efficient and a job well done!!! More

by jeannes1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Brady
Oct 14, 2026 -

Luther Family Ford responded

Thank you for sharing your feedback regarding our efficient, courteous service. We hope to serve you again in the future here at Luther Family Ford!

October 12, 2026

Truck was in for new tire install and alignment. Intake was smooth, work wrapped up in a timely manner. Good communication. More

by Caleb Saum
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Luther Family Ford responded

Caleb, thank you for choosing Luther Family Ford and for sharing your positive feedback with our team. We hope to work with you again in the future. Take care!

October 12, 2026

Thanks for making the purchase of our new SUVs. I had a good day working with the staff. More

by laj052013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gianakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Luther Family Ford responded

We are thrilled to see your positive review! The Luther Family Ford team looks forward to your next visit with us. Take care!

Oct 12, 2026 -

laj052013 responded

Thanks for great customer service and support.

October 10, 2026

Very professional and respectful. He kept us informed about what was happening. If we ever have car problems we would like to work with him again. More

by lschmitt618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Oct 10, 2026 -

Luther Family Ford responded

It's great to hear our team kept you informed and made the experience positive. If you ever need assistance again, Luther Family Ford is here to help! Safe travels!