Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,100 reviews
September 24, 2021
Salesman was reliable and easy to work with and purchasing was smooth. Thanks Roger H.! purchasing was smooth. Thanks Roger H.! More
by mike.wilm
Verified Customer
September 24, 2021
Everyone was eager to help. Made sure I was taken care of. Made it a relaxing experience. of. Made it a relaxing experience. More
by suemikkelsen
September 24, 2021
Very timely service great customer service everyone was very friendly always nice to come to a clean place very friendly always nice to come to a clean place More
by clingen
September 23, 2021
Terry helped us replace our Explorer after our 2020 was totaled when a person ran a stop sign. The safety features of that vehicle was why we bought another Explorer. This is the 2nd Explorer we bought fr totaled when a person ran a stop sign. The safety features of that vehicle was why we bought another Explorer. This is the 2nd Explorer we bought from Terry More
by Kredmick
September 22, 2021
Terry Wicklow helped me with my 3rd car in a year, always provides fast and curiosity communication, HE is your guy! Todd Vetsch was helpful and stepped up, which is more then I can say for the other sales provides fast and curiosity communication, HE is your guy! Todd Vetsch was helpful and stepped up, which is more then I can say for the other sales mgr. finance guy was prepared, overall service was great. Terry and Todd are assets, Luther could sharpen their customer service if they want to keep repeat business. More
by NHJELDEN
September 22, 2021
Trevor was great to work with from start to finish. He went above and beyond! went above and beyond! More
by SCOTT.SEVERSON
Employees Worked With
September 22, 2021
Great experience and service which I’ve come to expect. Good detail in finance presentation and in sales Good detail in finance presentation and in sales More
by EPJKMJ
September 21, 2021
Service was great. fast & very friendly. I will always buy and bring my vehicle in at Luther. buy and bring my vehicle in at Luther. More
by tcibs
Employees Worked With
September 21, 2021
They are usually good explaining what needs to be done and what parts are needed. This round they forgot to tell me about the stabilizer bar until after they were done with the repairs and called to expl and what parts are needed. This round they forgot to tell me about the stabilizer bar until after they were done with the repairs and called to explain to me that the price they quoted me would be more...around $300 more!! I did not appreciate that at all. More
by loriann_41
Employees Worked With
