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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
May 05, 2021
We were hearing strange noises when driving home after an oil change at Luther. I took the car back, and Lonnie quickly found the source. Apparently the radio had been turned on by the oil change tech. The v oil change at Luther. I took the car back, and Lonnie quickly found the source. Apparently the radio had been turned on by the oil change tech. The volume was vey low, and not tuned in, so the noise was scratchy and intermittent. More
by HAROLD37
Verified CustomerEmployees Worked With
May 04, 2021
Truck wasn't properly inspected and serviced. Had different wheels than original, Windshield had a chip that wasn't fixed. Dealership worked with me to get the items corrected to my satisfaction. different wheels than original, Windshield had a chip that wasn't fixed. Dealership worked with me to get the items corrected to my satisfaction. More
by rslmnkeller
May 03, 2021
Very helpful place. I am happy purchasing my vehicle at Luther Family. I would totally come back for my next purchase, my salesman is great. Luther Family. I would totally come back for my next purchase, my salesman is great. More
by Andrey Anfilofieff
May 02, 2021
Great service. We were in Fargo area for a quick weekend. Was in and out within few hours for our purchase. Great teamwork from sales to finance. Was in and out within few hours for our purchase. Great teamwork from sales to finance. More
by RFreeman
May 01, 2021
Great experience. I was in and out with a new vehicle with no time wasted. Wonderful service and Lee was a real nice guy. I would be happy to come back. with no time wasted. Wonderful service and Lee was a real nice guy. I would be happy to come back. More
by LGARRI09
Employees Worked With
Lee McIntosh
May 01, 2021
I had an excellent buying experience buying my first new vehicle from Luther Family Ford. I would recommend them to anyone in need of a new vehicle. -Thanks vehicle from Luther Family Ford. I would recommend them to anyone in need of a new vehicle. -Thanks More
by 14COCAELWAERTS
Employees Worked With
May 01, 2021
Fast friendly fair. Three reasons this is the third car I have bought from Luther Family Ford. Our salesman Ethan was the best I have had. I have bought from Luther Family Ford. Our salesman Ethan was the best I have had. More
by MARKLYKKEN
Employees Worked With
May 01, 2021
We worked with Tim Z. We had a quick and easy transaction. We ended up with a price that would have been hard to beat anywhere transaction. We ended up with a price that would have been hard to beat anywhere More
by STREM
May 01, 2021
Getting ready to order a new vehicle .Waiting to hear about new rebates. Glad to hear my used pickup still has great value. I like Ford pickups! about new rebates. Glad to hear my used pickup still has great value. I like Ford pickups! More
by Sharonseykora
Employees Worked With
April 30, 2021
My car is under warranty, Been there 3 different times still not fixed. Was told it needs to act up while at your facility,before repairs can be done. I feel like I am being called a liar. Poor warranty still not fixed. Was told it needs to act up while at your facility,before repairs can be done. I feel like I am being called a liar. Poor warranty service. More
by MFRISCO1956
Employees Worked With
