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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
Verified Customer
March 16, 2023
The service was great. Customer support was great and I was very happy with everything that was done on my truck. Thanks, Luither Ford. Customer support was great and I was very happy with everything that was done on my truck. Thanks, Luither Ford. More
by r_doll1
Employees Worked With
March 15, 2023
Roger was extremely upfront and helpful. Came in on his day off to help us finish up a sale. Answered all questions, and I never felt like I was being pushed or lead along into anything that Came in on his day off to help us finish up a sale. Answered all questions, and I never felt like I was being pushed or lead along into anything that I didn’t want. No push to hurry us through a decision, but was more than ready to help over 3-4 hours. you should pay him more or give him one of those office awards companies give out in lue of an actual raise. More
by MHABERLING
March 15, 2023
W Upon checkin I asked for oil change and check to see if tire rotation was needed. Tire rotation was not checked on or done. Waited about 1 15 mins if tire rotation was needed. Tire rotation was not checked on or done. Waited about 1 15 mins More
by jcbfrgond
Employees Worked With
All people who helped me were females
March 14, 2023
I had the Perfect Sales Consultant. Austin Beaton is approachable and he shows to you that youre business to Ford is important. I dont feel that I am rushed or pushed to get a car. He a Austin Beaton is approachable and he shows to you that youre business to Ford is important. I dont feel that I am rushed or pushed to get a car. He also show me the computer screen and let me choose the car that I want. More
by jesbayoda
March 13, 2023
Service was great! The technician did a great job taking care of all of the recalls! The technician did a great job taking care of all of the recalls! More
by TREVOR_MELL
March 13, 2023
Scheduled appointment but when I dropped off my vehicle no record of appointment. Not all requested work was completed no record of appointment. Not all requested work was completed More
by davelietz
