Luther Hopkins Honda - Service Center

Chai and team were awesome. Karlina was very helpful receiving me in and chai did a great job explaining the service. Everything was done as they explained it, with no surpris Karlina was very helpful receiving me in and chai did a great job explaining the service. Everything was done as they explained it, with no surprises. More

Honda CRV Best most reliable, long term economical and useful vehicle I’ve ever owned. Not as fun as past sports cars but wonderful for current needs. Hopkins d Best most reliable, long term economical and useful vehicle I’ve ever owned. Not as fun as past sports cars but wonderful for current needs. Hopkins dealership staff has always been responsive efficient personable. i looked at new CRV’s. If I need a new one (mine 55,000 mi so too soon) I would buy one and highly recommend CRV and dealership. More

Mr. Chia and Ms. Sarah Chai and Sarah were the utmost studious and professional, astute, kind, knowledgeable and patient while taking the time to discuss my bill and needed Chai and Sarah were the utmost studious and professional, astute, kind, knowledgeable and patient while taking the time to discuss my bill and needed services and what to expect. Sarah went above and beyond when researching the best suited fitted tire needs for my Accord. Luther Hopkins in Hopkins Minnesota have 2 of the most astounding employees in their Service Department. As a career professional and a connoisseurs of other past Makes and Models, I shoot it straight and call it as I see and experience my customer service encounters. And the one I had on September 13. 2019 was a pleasant and positive experience. Chia Lor and Sarah Touchstone should be commended and set the example to emulate and deserve needed recognition. Thank You for allowing me. More

Sarah was friendly and wonderful! Enjoyed my visit with Sarah, and the service was done well, leaving me feel assured my car was in good hands! It was a good experience! Enjoyed my visit with Sarah, and the service was done well, leaving me feel assured my car was in good hands! It was a good experience! More

Why do you turn my headlights from Auto to Off I have my headlights set on Auto and then never touch them. When I brought my car in for an oil change the mechanic turned my lights off. WHY? Tonight I have my headlights set on Auto and then never touch them. When I brought my car in for an oil change the mechanic turned my lights off. WHY? Tonight I drove from Minnetonka to Uptown to Wayzata and home with my lights off. (Apparently the running lights are pretty bright.) But I was confused when my brights didn't work. Kindly advise your technicians to LEAVE THE LIGHTS ALONE (or at least reset them to Auto.) This is not the first time that has happened. More

100k mile service is a doozy but necessary Needed to do the 100k mile service which has lots of components and parts. Thankfully they talked me through the costs in advance and any additional Needed to do the 100k mile service which has lots of components and parts. Thankfully they talked me through the costs in advance and any additional findings they updated me. Fortunately I did have a 10% discount coupon which save me nearly $300. Car is tight as a drum once again. More

This is Quality! Prompt, responsive, respectful, and follow through was as we discussed! Each member of the team acted in a professional yet genuine manner! Even com Prompt, responsive, respectful, and follow through was as we discussed! Each member of the team acted in a professional yet genuine manner! Even complimented the duct tape job on the side mirror needing replacement! More

recalled front passenger airbag 2003 Honda Civic airbag was replaced and service included car wash,inspection of tires and battery and topping off windshield wiper fluid at no charge 2003 Honda Civic airbag was replaced and service included car wash,inspection of tires and battery and topping off windshield wiper fluid at no charge. The waiting room was pleasant. More

Service above and beyond We had yet another great experience with Hopkins Honda. This time we needed a windshield replaced and the sensors re-calibrated following the install We had yet another great experience with Hopkins Honda. This time we needed a windshield replaced and the sensors re-calibrated following the installation. The service was outstanding. During the repair, they also identified a recall item that was needed on this model. Without being asked, they went ahead and completed THAT service as well. All in less time than first estimated. Thanks so much. More