637 Reviews of Luther Hopkins Honda - Service Center
Routine service, ready on time. Cost, 100+ for 15M service. Ready on time, cost for Accord 15M service, slightly over $100. Did a good job along with exterior wash. Phone text message saying car was ready occur Ready on time, cost for Accord 15M service, slightly over $100. Did a good job along with exterior wash. Phone text message saying car was ready occurred before car was actually ready and before service rep appeared. Need to wait for rep before going to cashier, text is just information. Overall a good dealerdhip. More
Quick service done right Mike, the service writer was attentive and addressed my needs completely. The scheduling process was easy. The SUV was serviced appropriately and comp Mike, the service writer was attentive and addressed my needs completely. The scheduling process was easy. The SUV was serviced appropriately and completed in a timely fashion. More
Lounge Review I really think you could afford to have more magazines available. The selection available is pathetic!!! You can certainly do better. Flowers are beau I really think you could afford to have more magazines available. The selection available is pathetic!!! You can certainly do better. Flowers are beautiful but they are extravagant.......better to have more and varied magazines and perhaps some healthy and easy care green plants. I will be back for a recall and see if there are any changes. More
Great Service as usual I came in for regular service around 40,000 miles. Staff checked me in quickly and fully explained what was going to be done, gave me an estimated co I came in for regular service around 40,000 miles. Staff checked me in quickly and fully explained what was going to be done, gave me an estimated cost and told me around how long it would take. Service advisor (AC) came to update me after about an hour, pointed out one item they found and asked me if I wanted them to change the light for about $20 including labor. I said yes and in about 20 minutes my care was ready. It was done on time and at slightly less than the estimated cost. This is not surprising to me since this is the quality of service I get every time I go there. More
Quick & Painless This is the second time I’ve taken in my vehicle for routine maintenance at this location. Each time the service has been fast and friendly and the p This is the second time I’ve taken in my vehicle for routine maintenance at this location. Each time the service has been fast and friendly and the prices are reasonable. I rolled in at 8am and was done before 10am both times. The guest WiFi is a nice convenience – I brought in my laptop so I could work while I waited. Car maintenance isn’t fun but I have no complaints. More
Always exceptional service. I've been buying cars from Hopkins Honda for almost 20 years, and always have my service work performed by them as well. The service staff is EXCELLE I've been buying cars from Hopkins Honda for almost 20 years, and always have my service work performed by them as well. The service staff is EXCELLENT to work with and has always been courteous and honest with me. Service is always completed on time, and I've never had problems with the work performed. More
Fast and Comfortable Hopkins Honda previews what I will spend before the scheduled maintenance. They give me a time frame and always meet it, if not exceed my expectatio Hopkins Honda previews what I will spend before the scheduled maintenance. They give me a time frame and always meet it, if not exceed my expectation and finish sooner, They have a comfortable waiting area with cookies, water and coffee. Both a lounge area and study carols for those who need to work. The carols also have personal tvs if you want to watch your own channel, Very happy with the service we receive there. Thats. why we've repeatedly chose to do business there since 1999. My only request would be to return the Coke Machine and let me choose to buy a Diet Coke if I want. More
Service accomplished in estimated time and cost. Excellent results at Hopkins Honda. We have purchased several vehicles at Hopkins Honda and have been very satisfied with the vehicles and the service Excellent results at Hopkins Honda. We have purchased several vehicles at Hopkins Honda and have been very satisfied with the vehicles and the service. Facility is always clean, employees are very helpful, and the accommodations for waiting are comfortable. More
Great Service Very professional, work done in a timely manner, and very thorough. Great waiting area, meets all the needs. Enjoy coming here for car service. Th Very professional, work done in a timely manner, and very thorough. Great waiting area, meets all the needs. Enjoy coming here for car service. Thanks. More
Friendly and work seems to be accurate My only issue was when I called to make the appointment and said I would wait for the car they said it would be 90 minutes. It took 2 hours and 45 min My only issue was when I called to make the appointment and said I would wait for the car they said it would be 90 minutes. It took 2 hours and 45 minutes. The work seems to have been done right and people were friendly enough but I wish we had known upfront that 90 minutes was not realistic. Way to long to sit in a dealership. More