Luther Kia of Bloomington

Everyone was just great. In all ways. I got a great car and saved almost 2% on my interest rate. They were extremely helpful and considerate. I can't say enough good about these guys! and saved almost 2% on my interest rate. They were extremely helpful and considerate. I can't say enough good about these guys! More

If you are looking for great service, a great car at a good price, give Matt a call. I am in the car business myself, so I wasn't sure how this would work out. Ended up working with Matt in sales and he d good price, give Matt a call. I am in the car business myself, so I wasn't sure how this would work out. Ended up working with Matt in sales and he did a fantastic job. Very attentive to our needs and made my wife feel very comfortable. I would recommend Matt a 100% for anyone buying a car. Give him a ring!!! More

Super friendly service and a very efficient team. We will definitely keep coming back. The staff is very trustworthy, informative and personal. If you want great service, Luther Bloomington KIA is where it's definitely keep coming back. The staff is very trustworthy, informative and personal. If you want great service, Luther Bloomington KIA is where it's at. More

Great customer service, very helpful and informative. Being a woman, I've been taken advantage of at other dealerships and overcharged. Here, they were great and honest! Being a woman, I've been taken advantage of at other dealerships and overcharged. Here, they were great and honest! More

Had a spare key made and keyless fob program for my 2013 Kia Optima. The service department did a great job. I would recommend this Dealership to anyone who needs their vehicle get service done right and Kia Optima. The service department did a great job. I would recommend this Dealership to anyone who needs their vehicle get service done right and in a reasonable time. More

I have been working with Shawn for about 4 months. I intended to buy in June/early July but was forced to wait until the fall. Shawn understood my situation and we agreed to be in contact on a month end intended to buy in June/early July but was forced to wait until the fall. Shawn understood my situation and we agreed to be in contact on a month ending basis, no pressure, just a follow-up phone call to check-in and see how my situation was doing. Being in sales for many years, I understand and appreciate patience. Shawn listened to my problem and didn't force me to do anything as I told him when the time came I would be ready to buy. I was impressed that he went to work when I asked him if I could test drive the Cadenza for a day. There were no hassles he just got me the car. I drove the car and bought a new Cadenza a day later. The dealership was great and I received what I thought was a good price on my car. The whole experience at the dealership took less than 3 hours (amazing!) and I drove home in my new Cadenza. I would highly recommend Shawn if you are in the market for a car. I also give a "thumbs-up" to the dealership as well. Ivan Doneshefsky More

I brought my car in 3 times before it was fixed correctly. My car randomly wouldn't start a few months ago. After a few Google searches and opinions of others, etc, I determined it's probably a b correctly. My car randomly wouldn't start a few months ago. After a few Google searches and opinions of others, etc, I determined it's probably a bad starter. Brought it in the first time and asked them to look at my starter. They said it was fine, i went home with an oil change. A few weeks later, it randomly stops starting again, so I brought it back a 2nd time. They are stumped because they checked everything (including a 3 year old battery, to say it was healthy), make me leave my vehicle overnight to check it out. They call saying they think it must be a dead cell in the battery and they'll replace for $130. I say Ok because it's worth a shot at this point for the fix, go to pick up my car. Get it home and it won't start 4 hours later when i need to go somewhere. I call right away and say "Hey, battery isn't the issue, I'm bringing it back as soon as it starts again". It doesn't start, the next morning so I pay to tow it in. They call back and say "it's your starter. We will replace it." I asked if I could get my money back on the battery because it clearly wasn't the issue, but they said "The battery needed to be replaced too because the starter was wearing it down." Which doesn't make any sense what-so-ever. I would have appreciated even an apology, or just someone admitting that the dealership was wrong instead of making up some "oh, no, really the battery was bad" excuse, when I do remember just a few days ago when they said "the battery tested fine and we're stumped." I think the fair solution would have been for me to get my original battery back, or at least split the cost of the new one with the dealership. This is why I'm giving such a terrible rating (which I hate doing, because the people seemed friendly enough). More