Luther Kia of Inver Grove

Great customer service, had my car in and out! ! Would highly recommend this car dealership ! Would highly recommend this car dealership More

Service was prompt and courteous. Waiting area was clean and offered a pleasant environment with snacks and beverages. Waiting area was clean and offered a pleasant environment with snacks and beverages. More

Very pleasant experience, its was a repeat purchaser from Nissan. Folks were friendly and knowledgeable. Nissan. Folks were friendly and knowledgeable. More

Very knowledgeable, friendly staff. We had a smooth experience all round and brought the care home same day. Highly recommend! We had a smooth experience all round and brought the care home same day. Highly recommend! More

Very pleasant experience, great service, courteous, helpful, knowledgeable. Nice waiting area with treats, coffee, newspaper, TV. Car wash and oil change was most satisfactory. helpful, knowledgeable. Nice waiting area with treats, coffee, newspaper, TV. Car wash and oil change was most satisfactory. More

Very friendly and caring staff. Clean and efficient shop. Prompt and courteous, got the work done quickly. Clean and efficient shop. Prompt and courteous, got the work done quickly. More

Quick, professional service every time I take my skis Niro for service at fair prices. I recommend this dealer Niro for service at fair prices. I recommend this dealer More

They don’t listen to concerns, don’t address the problems and ignore requests for information. They hide the service warranty and provide Nothing in writing. Ask for feedback in customer service then Ignor and ignore requests for information. They hide the service warranty and provide Nothing in writing. Ask for feedback in customer service then Ignore that constructive criticism and provide a pat answer to try and shoo the problem away. Do Not Recommend. More

It was a fast and easy process. The staff were very friendly and helpful and we love our vehicle. The staff were very friendly and helpful and we love our vehicle. More

This was a totally bad unsatisfactory experience. We were told we would be contacted. We weren’t contacted in any way and this””service”” department does not answer it”s phone, ever. After paying ove We were told we would be contacted. We weren’t contacted in any way and this””service”” department does not answer it”s phone, ever. After paying over $200.00 dollars for an inspection and diagnostic, we never heard one single thing. There was a vague reference on the invoice to the brakes needing attention but again it was impossible to reach the service and our calls were not answered. Two days later we still haven’t heard a single thing. We received a call inquiring about our experience, but this person was also unable to reach the service department. One wonders what kind of business refuses to answer their phone. Dealing with Luther Nissan Inver Grove was a very frustrating waste of time and money. I would rate them a D-. More