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Luther Kia of Inver Grove

Inver Grove Heights, MN

4.7
5,127 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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1470 50th Street East

Inver Grove Heights, MN

55077

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Showing 5,127 reviews

June 07, 2018

Oil change The service staff were very nice and easy to work with. They were very affordable. The service was easy to set up and they performed the work in a t More

by jdfunk6254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Nemitz
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Thank you for your kind and straightforward review! We appreciate your business and the 5 stars! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 07, 2018

Matt was phenominal My experience was a little disappointing when ti came to the key to key event but over all my Sales Rep Matthew Bruce was completely amazing couldn't More

by SHEILAFREDERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Erkkila, Matt Bruce
Jun 08, 2018 -

Luther Kia of Inver Grove responded

It's great to hear that Matt Bruce did an amazing job for you! I will also share your feedback regarding the key for key event with our management staff. It is important to hear those comments, as well. We wish you many happy miles in your new Nissan Rogue and look forward to serving you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 07, 2018

Service Review Another awesome experience after another 3,000 mile oil change and tire rotation. Friendly even at 9:00 pm. Made the time pass by quickly! More

by Melissa_t5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger, Scott Nemitz
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 07, 2018

Oil change tire rotation. All went well and I didn’t wait long. Love having a clean car. I appreciate that they know when each service needs to be done. More

by carolcudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Carol. We are pleased that we earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 07, 2018

Joe #1 Sold Me a Kia Forte! Joe Ray was a pleasure to work with. His knowledge of the vehicle and the Luther Advantage, his friendly and fun demeanor, and the comfortable environ More

by mcdea001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Erkkila
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Congratulations on your new Kia Forte! Thank you for taking the time to write about your experience. It is wonderful to hear that Joe Ray was able to give you the excellent service we strive to provide all our customers. We look forward to working with you again in the future! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 06, 2018

Very courteous and professional. Always greeted promptly and courteous and thorough and work is completed as promised. Any issues found are addressed with you and options explained so More

by duane.kappes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars, Duane. We are pleased that Adam and his team earned that rating with you and appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 06, 2018

Great customer service I went into Luther Kia with the idea that I may purchase a new vehicle, but it wasn’t necessarily a priority as my current Kia soul was still very ni More

by DREA37321974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent visit to Luther Nissan Kia is great to hear! We are so glad that Scott Holerud and his team provided an experience worthy of 5 stars. Thank you for sharing. We wish you many happy miles in your new Kia Soul! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Great see The dealership was very friendly and professional. Their waiting room was very comfortable and I didn’t have to wait long for my oil change. My car w More

by JCONNOLLYIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Wegleitner • Client Relations Manager • Luther Nissan Kia (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Oil change You guys do a very good job but I'm not happy that some of my stuff is messed with and not put back, like turning off my headlights off automatic, an More

by MISSJEAN_2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovonie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Anderson, Jason Kelly, Scott Nemitz
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Hi Jean, Thank you for your comment. We are sorry to hear that some of your controls were adjusted. I'll be sure to share your feedback with our service manager. This helps us improve our service so thank we appreciate your honesty. We are so pleased that you are happy with your experiences with Jovonie. He is an asset to our sales team and we appreciate you sharing! Stop in and visit again soon! Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

June 05, 2018

Wasn't expecting a payment Came in with a coupon for a free service and found out I had nails in my tire and to patch it would be 50 dollars. I was first told 45 but when I chec More

by kfinney1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
Jun 06, 2018 -

Luther Kia of Inver Grove responded

Thank you for bringing to our attention your concern with your recent service visit at Luther Nissan Kia. I will be sure to share you feedback with the management team. Respectfully, Sue Wegleitner • Client Relations Manager (651)457-5757 • sue.wegleitner@lutherauto.com

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