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Luther Kia of Inver Grove

Inver Grove Heights, MN

4.6
4,913 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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1470 50th Street East

Inver Grove Heights, MN

55077

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Showing 4,913 reviews

February 16, 2016

4 hours in service and have to return I bought a used car here just 2 months ago and returned to get an alignment as well as a tire pressure sensor that went out. The sensor alone was over More

by scottyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't recall, don't see him listed
Feb 16, 2016 -

Luther Kia of Inver Grove responded

It pains us to hear your feedback regarding your recent dealership experience. We really want our customers to be happy with their service and to have it completed properly. Please contact me here at the dealership. I do not have enough information in the profile to contact you directly. I would welcome the opportunity to speak with you in more detail about your visit and see what we can do to resolve the situation. Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 16, 2016

Pleasant experience Up front quotes, no pressure on customer for options services, delicious coffee in waiting area, and they washed my car after the services visit!!!! A More

by Jlove86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Knutson, Dave Boogren
Feb 16, 2016 -

Luther Kia of Inver Grove responded

What a nice review, thank you for your kind words. Nothing makes us happier than providing A+ service to our customers! That is our goal each and every day and we are glad that we succeeded with you. Your recommendations mean a lot and we appreciate you sharing. Have a super day and stop in to see us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 15, 2016

Excellent Service Department I continue to return to this dealer where I bought my vehicle for service because of the friendly staff and quality of the service done. They have han More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2016 -

Luther Kia of Inver Grove responded

Thank you, Chris, for this complimentary review! Loyal customers like you are much appreciated! We are very glad the service team, and Greg Isham, have taken good care of you. We look forward to seeing you next time! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 12, 2016

Great sales, leasing, and service!! Great staff!! Scott is friendly, professional and knowledgeable!! He appreciates your business! Scott has assisted us with the purchase/lease of six vehicles. Great More

by Big V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil H
Feb 12, 2016 -

Luther Kia of Inver Grove responded

On behalf us all of us at Luther Nissan Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you have enjoyed your experiences with Scott Holerud and Brian Nerka. Thank you, also, for your loyalty and repeat business to our dealership. We apprecaite it! We will be sharing your feedback amongst our team. Enjoy your new car and please come visit us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 10, 2016

It was awesome. I'm very satisfied & happy with the service I received in August 2015 from my salesman Joe,he did a awesome & excellent job getting me into my new Kia More

by Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2016 -

Luther Kia of Inver Grove responded

We couldn’t be happier that Joe Ray provided you with a great service experience. He is a true asset and we are lucky to have him on the Luther Nissan Kia team. Please come back to visit anytime! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 10, 2016

The service was great with Adam&Greg to. I brought my car in for oil change & recall in November 2015,the service I received from Adam & Greg was excellent, they did a great job. Thank you. More

by Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau
February 10, 2016

Happy and satisfied ! Came in for an oil change. Nik Novotny was my advisor and like everyone I've dealt with at Luther Nissan Kia Nik was very professional and displayed g More

by Customer service guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Feb 11, 2016 -

Luther Kia of Inver Grove responded

Bob and Nadine, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Luther Nissan Kia with only the best there is to offer. It’s so nice to hear that Nik Novotny and our team helped to make your experience such a positive one. Come back to see us again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 10, 2016

Always On Point! I appreciate Luther Nissan in Inver Grove Heights because they are always on point in how they handle my needs. I have purchased two cars from them a More

by Eunice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
Feb 11, 2016 -

Luther Kia of Inver Grove responded

Thank you Eunice for your kind words and this wonderful review. We are so glad that Adam and the team handled your service experience with care. Thank you also for the constructive feedback regarding the wait time for pulling your car up. We will make note of it and see what we can do to avoid that happening again. We appreciate you coming to visit us from Blaine and hope to serve you again in the future! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

February 09, 2016

very good service Nik did a great job. Service was done in a very timely manner . Will continue to use tem for my auto services in the future More

by dennis.karhula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
February 09, 2016

Excellent Service I'm very satisfied with the service I received on February 9th 2016 it was fast,friendly & excellent, Nik did a great job. Thank you. More

by Matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
Feb 11, 2016 -

Luther Kia of Inver Grove responded

Thank you so much for sharing your experience with Luther Nissan Kia and Nik Novotny. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a super day! We hope to see you again soon! Respectfully, Sue Wegleitner Client Relations Manager (651)457-5757 sue.wegleitner@lutherauto.com

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