Luther Kia of Inver Grove

First purchase My wife has purchased several vehicles from Luther, and based upon her experience, I decided to give them a try and purchased a 2015 Pathfinder. I wo My wife has purchased several vehicles from Luther, and based upon her experience, I decided to give them a try and purchased a 2015 Pathfinder. I worked with Adam Wood, Natalie Green, Dave Ramy and Jamie Groth. I was more than pleased with the service from Natalie, Dave and Jamie and would rate them excellent. While Adam, for the most part was very good, he did fail to return several phone message and thus left a little to be desired. Dave stepped in for Adam and resolved my issue quickly and in a very satisfactory manner. I haven't used the service department yet, but based upon my wife's experience with them, I don't anticipate anything less than excellent service More

fresh start Mike Mckenzie was so nice and showed me lots of care and understanding he was a pleasure to be around and very helpful I just wanted to hug him great Mike Mckenzie was so nice and showed me lots of care and understanding he was a pleasure to be around and very helpful I just wanted to hug him great fit for kia dealership thanks a million?? More

better than my regular shop I knew what I needed to get fixed and planned on going to my regular shop because I assumed it was waay cheaper than the dealership, though Luther is I knew what I needed to get fixed and planned on going to my regular shop because I assumed it was waay cheaper than the dealership, though Luther is where I purchased my car. I purchased the parts for my car and called Luther to see how much labor runs per hour and found it was the same as my regular shop. That plus the expertise of working on Nissans helped me recognize that it would be the best choice for my car to be serviced there. When it took longer than anticipated, they set me up with a loaner right away so I could get on my way. Great service and kept me informed the whole time. More

Second KIA This is the second KIA we purchased from this dealership - everyone we worked with was professional and extremely helpful. No question this is the be This is the second KIA we purchased from this dealership - everyone we worked with was professional and extremely helpful. No question this is the best dealership in the Twin Cities - we will definitely purchase or next vehicle from them when the time comes to do so! More

Scott Holerud is a class Sales person Although the dealership was extremely busy Scott kept going back and forth working with myself and another gentlemen and kept the ball rolling so we w Although the dealership was extremely busy Scott kept going back and forth working with myself and another gentlemen and kept the ball rolling so we were not sitting around waiting as much as he could. Extremely knowledgeable about the cars. i real pleasure to work with. More

new car Leased a new car from Luther KIA.. Worked with JP he was phenomenal will be recommending him to friends and family l. He made the process easy and qui Leased a new car from Luther KIA.. Worked with JP he was phenomenal will be recommending him to friends and family l. He made the process easy and quick More

Not a good experience this time We had a flat tire and had the car towed to the dealership. Was told the tire would be in the next day and repaired. It was not. I stopped in the foll We had a flat tire and had the car towed to the dealership. Was told the tire would be in the next day and repaired. It was not. I stopped in the following day as I was in the area to see if it was done because their phones were down when I tried to call. (not their fault as there was a power outage in the area) The tire was on but their balancing machine was not working so I would either have to leave the car for a 3rd day, or take it and bring it back once the machine was repaired. We decided to take the car since my wife needed it for work. I had also asked if they would check the brakes because they were making a horrible high pitched squeal. When I asked if they found anything wrong with the brakes I could tell by their reaction that they hadn't checked them. So to sum up. I had to drive my wife to work and pick her up for 2 days which is not convenient when I have a job in the opposite direction. This is because I was told it would be done twice and it wasn't otherwise she could have drove our other car to work those 2 days. I had to take the car back in because their balance machine was down. I was told when I brought it back in to get balanced they would get it done right away (10-15 minutes). I even called ahead and gave them an hour notice. I was there for over an hour waiting during a work day. I heard 1 apology during this whole time and a half-hearted one at that. I will say that I've always had good service there in the past. As a matter of fact I was in there 3 days earlier for a tire rotation and a recall. Adam, who was the service person I dealt with that day was excellent and very friendly. I just didn't feel this latest episode was their best effort. If I would have known it was going to be like that, I would have gone somewhere where I'm sure the tire would have been less expensive. More

Awesome I bought my 2012 Nissan rouge about 6 weeks ago and from the very moment I drive into there lot the customer service was exceptional then I went in fo I bought my 2012 Nissan rouge about 6 weeks ago and from the very moment I drive into there lot the customer service was exceptional then I went in for my first oil change today and again exceptional! The way they talk to you is wonderful...kind..caring..I am so glad I found this place and hope they continue this kind of customer service forever :) thank you!! More

Great service, got me in asap, fixed all problems! Fixed and checked everything I asked for in a timely manner, great service! I'll definitely be back! I recommend this location for any service you are Fixed and checked everything I asked for in a timely manner, great service! I'll definitely be back! I recommend this location for any service you are in search for! Very good experience! More

Great service Great people! This was our second time buying a car here. The experience has been really good both the times. The people here are friendly and the service is incre This was our second time buying a car here. The experience has been really good both the times. The people here are friendly and the service is incredible. More