Luther Kia of Inver Grove

Second visit to the dealership for routine maintenance. Awesome as the first visit. When you drop off a vehicle, they just work it into their schedule, and they only had one opening left. My ride was only Awesome as the first visit. When you drop off a vehicle, they just work it into their schedule, and they only had one opening left. My ride was only able to drop me off an hour & 15 minutes before I was supposed to be there. Nice surprise when I talked to Mike, the cost was actually less by about $40 than when I booked it online. I got a call that it was done only 15 minutes after I was supposed to have dropped it off initially. My only complaint is that I was told the vehicle would be vacuumed out, but it clearly was not. They did wash it though. All in all, pleased with the service. The staff is always friendly and professional. More

I brought my car in for service work. One of the big "perks" at the dealership is being able to get a loaner car while my car is being serviced. Michael Wagner was my service consultant...extremely fri "perks" at the dealership is being able to get a loaner car while my car is being serviced. Michael Wagner was my service consultant...extremely friendly and knowledgeable guy while still being professional. He kept me updated on what was going on with my car throughout the repair process. I will definitely ask for Michael should I need service work in the future. He's an asset to your business! Thank you, Lauren Rohrman More

Eric Greife was very friendly and helpful. I was in for just a routine oil service and they found other issues with my car, Eric was concerned about it and helped me set up an appointment so they could get just a routine oil service and they found other issues with my car, Eric was concerned about it and helped me set up an appointment so they could get thigs fixed! More

Great service! I was happy with the amount of time of the oil change. Everyone, especially Greg, was friendly and helpful. I will be back. oil change. Everyone, especially Greg, was friendly and helpful. I will be back. More

I was very very pleased with JP. He spent more time with me than I figured any dealer would. He was very thorough in explaining everything about my car. Everyone was very kind and friendly but JP was exce me than I figured any dealer would. He was very thorough in explaining everything about my car. Everyone was very kind and friendly but JP was exceptional and would not hesitate to go to him again. Thanks again JP and to Nissan! More

The people I worked with were wonderful; Garett went above and beyond. The reason for Good vs Great, was the length of time we had to wait for talking with finance, and the fact that the vehicle was not above and beyond. The reason for Good vs Great, was the length of time we had to wait for talking with finance, and the fact that the vehicle was not completely cleaned. Garrett guaranteed the detailing of the car, at my first oil change, which is also free - so he provided excellent customer service in spite of it. That is the only reason for the one score of 4. More

I've only needed to visit Luther Nissan service for regular maintenance (about 5 times in the last 14 months) but my experience is consistently one of very high quality all around. I highly recommend regular maintenance (about 5 times in the last 14 months) but my experience is consistently one of very high quality all around. I highly recommend this service advisor (Scott N.) and the entire team at Luther Nissan for friendliness and the care with which they perform their work - and the price is excellent! More

I was greeted by Greg and he was very friendly and efficient. He walked around my car and also looked up info to see if there were any recalls. He informed me of what the wait would be. I was impres efficient. He walked around my car and also looked up info to see if there were any recalls. He informed me of what the wait would be. I was impressed that the service wait was not long at all and appreciated the explanation of what and why things were done. More

Even though Luther Nissan Inver Grove Heights is far from my home in Eden Prairie I continue to go back there for service. Great Job. my home in Eden Prairie I continue to go back there for service. Great Job. More

We worked with Rob White in purchasing a new Kia Soul, and we were very pleased with our experience. Rob was relaxed and funny, which eased the stress we would otherwise have felt in purchasing a new car. and we were very pleased with our experience. Rob was relaxed and funny, which eased the stress we would otherwise have felt in purchasing a new car. He was clearly very knowledgeable about the vehicles, but he used this knowledge mainly to answer the questions we asked, as opposed to reciting facts and options that meant nothing to us, in a way that makes some salespeople seem pushy. We would very much recommend Rob for a comfortable car buying experience. More