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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,578 Reviews

2,578 Reviews of Luther Kia of Inver Grove - Service Center

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November 04, 2018

Quick fix Really helpful with my concerns made me feel important and heard even though it turns out I had basically nothing wrong with my vehicle and they gave More

by ECHO2580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Groth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Andy Heille
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 03, 2018

Questions and problems Service manager took my service person away and said he had to go back to work worker did not fix my problem and made it worse. Other problems not sol More

by BZOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Igor Tenenbaum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Anderson
Nov 08, 2018 -

Luther Kia of Inver Grove responded

Would you mind sending us a direct message so that we can learn more about this? Thank you. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 03, 2018

More money Every time I go in for an oil change the service people tell me my car needs some repair. I never walk out with just an oil change. Maybe it is becaus More

by Janeilscho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can’t remember all the people I worked with. They do a good job., Meaghan Tobin
Nov 06, 2018 -

Luther Kia of Inver Grove responded

Hi Janeil, I'm glad that Meaghan and our service staff did a good job for you during your recent service visit. I'm sorry to hear you've had to spend more money on maintenance than you'd like. Regular maintenance is so important so it sounds like you are doing a good job taking care of your car! We appreciate your business and look forward to serving you again in the future. Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 03, 2018

Lube, oil, filter,tire rotation On time service, friendly service writers, complete explanation of services rendered. Don't need twenty five words to describe since the new building More

by Mngolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau, Matt Bruce
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 03, 2018

Great servuce Great service as always. Taylor and Craig always do a great job. Always on Tim’s and always done right. I will keep going there for all my sales an More

by SCOTTHOLERUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Minners
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 03, 2018

Car service The service at Luther Nissan Kia is the best bar none. I bought my car in Eden Prairie and I used to service it there. I moved to this area so I sta More

by stan.ewanika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 02, 2018

Lubrication job Handled promptly & efficiently! Good personnel very customer service oriented! Wait time minimal! Good experience! Nice waiting room with some r More

by donwaltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Kufahl
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Colin Kufahl and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 02, 2018

The experience was exceptional this time around Colin and Megan were great. Colin got me all set up and signed in and when Colin was with another customer when I had a question to ask Megan stepped More

by tdkbeavogui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic , Meaghan Tobin, Colin Kufahl
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 02, 2018

Fast, reliable, and affordable I will always bring my car, everyone in the service center is helpful and knowledgeable. The waiting area is clean, comfortable, and the amenities are More

by SnugglyJeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bistodeau, Kathy Heitzinger, Scott Nemitz
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thank you so much! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 02, 2018

Recalls fixed Service was outstanding! Done in under time allowed. I will definitely be back and recommended to all my friends and family. Ypu guys are awesome! More

by libby6140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Isham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Luther Kia of Inver Grove responded

Thanks, Libby! We are so glad you enjoyed your recent service visit. Thanks for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

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