Luther St. Cloud Honda

Cut and program key My son lost his key so I drove his car in to Luthet Honda with the spare key and called and spoke with Dane and he got me right in????. Dane made the My son lost his key so I drove his car in to Luthet Honda with the spare key and called and spoke with Dane and he got me right in????. Dane made the process painless and timely. Before you know it I was out of there and Dane could have not made the process any easier??. Kudos to Dane for A outstanding job!!!! Thanks again More

Great experience Everyone was friendly, helpful and speedy. It did take Honda headquarters a bit to process. They said their computers were slow at that time. Corey ke Everyone was friendly, helpful and speedy. It did take Honda headquarters a bit to process. They said their computers were slow at that time. Corey kept checking up on us to make sure we were fine and to apologize for the delay. All in all a great experience. More

Oil change at Luther honda Yesterday I had my civic which I am very happy with at Luther Honda to have oil changed and ready for winter which is very important I Mn. The service Yesterday I had my civic which I am very happy with at Luther Honda to have oil changed and ready for winter which is very important I Mn. The service department is fast clean efficient certeious and even checked my battery which needed to be replaced. My car is ready for winter and the total was less than $40:00?? More

Maintenance Service-timing & serpentine belt, water pump.. I can always depend on Dane to give accurate estimates for cost & time, to work with me on scheduling and answer questions completely. Same for Casey I can always depend on Dane to give accurate estimates for cost & time, to work with me on scheduling and answer questions completely. Same for Casey who I've not worked with as much, but who I am learning is also very knowledgeable. Dane's hospitable demeanor makes it a pleasure to have my car serviced at Luther Honda. More

Used vehicle purchase I purchased a used vehicle that I discovered online. I live 3 hours from the dealer and Chris made the inconvenience of the distance become a nonissue I purchased a used vehicle that I discovered online. I live 3 hours from the dealer and Chris made the inconvenience of the distance become a nonissue. He kept me up to date on the status of the vehicle regularly. I knew what to expect before I arrived. After I purchased the vehicle I had to return it for a week for a couple of repairs and Stacy in the service department was excellent to work with as well. Overall my only disappointment was that it took a few weeks from the time I saw it online until it was ready for purchase. I know they took their time inspecting the vehicle, which I appreciate, but maybe they shouldn't post it online until actually ready to sell. More

Love My New Car! I needed a different vehicle and stopped in to look at what Luther had. Chris Mattson stopped out to say hi and see what I was looking for. He was s I needed a different vehicle and stopped in to look at what Luther had. Chris Mattson stopped out to say hi and see what I was looking for. He was super helpful and honest and found me the perfect car. He showed me how all the bells and whistles worked and has been able to answer all my questions. Superior customer service. Thank you Chris! More

Great Service Chris did a Great job! Very knowledgeable with the Honda Accord answered every questions. I would Highly recommend St. Cloud Honda!! It was worth t Chris did a Great job! Very knowledgeable with the Honda Accord answered every questions. I would Highly recommend St. Cloud Honda!! It was worth the drive 60 miles Thank you, More

oil change battery trouble i specifically asked for the extra long battery check due to troubles i had last winter and service tech last winter said I needed it at next oil cha i specifically asked for the extra long battery check due to troubles i had last winter and service tech last winter said I needed it at next oil change. it was not done. when i called to ask why, tech who did oil change gave me to a supervisor or another person who was rude condescending and just mean. he treated me like an idiot, refused to listen to my complaint or even agree. that i had a valid complaint. i also wrote on that note that it makes a weird noise when i start it like the starter is going out or the battery is bad. this was never addressed. i lease so i don't need to worry about this type of situation, this is no longer the case with this car or your service department. the hours for drop off and pick up are horrible. the shuttle does not run on Saturdays. they cant get me too work before 8am and i need to be picked up by 4:45 to use the shuttle. these are NOT hours that work with any of our work schedules. we actually have to take a day off to get an oil change and sit in that dark windowless room with 1 horrible brain numbing channel that keeps freezing. this will be my last Honda lease. i will not be treated so rude by anyone and continue to have to be forced to go there for service. i know 1 lease isn't going to make a difference to you but i will let my story be known, that you can count on. More

Great Dealership The service department here is terrific. They get you in quickly, tell you what's going on and are very fair on pricing in my experience. The service department here is terrific. They get you in quickly, tell you what's going on and are very fair on pricing in my experience. More

03 Element Went to St Cloud Honda for airbag recall--great service--returned to have rear diff serviced and fluids changed on techs recomendations. Casey, my se Went to St Cloud Honda for airbag recall--great service--returned to have rear diff serviced and fluids changed on techs recomendations. Casey, my service advisor, was very helpful --service was efficient and price was fair--also had several questions about my vehicle answered. I plan on returning for all my routine service.--Mike More