Luther St. Cloud Honda

Honda Fit (9/26/2014) Excellent customer service, Mr Walsh! My husband and I drove 80 miles from the twin cities for a new Honda Fit 2015 (EX CVT). The lone man I will single out for commendation is the manager My husband and I drove 80 miles from the twin cities for a new Honda Fit 2015 (EX CVT). The lone man I will single out for commendation is the manager, Mr Steve Walsh. Man! does he care for customer satisfaction or what? There was some mix-up in the paperwork, with us ending up with a vehicle with way more miles on it than we were comfortable with. He went out of his way (WAY out of his way, I think): shipped in the exact vehicle, with fewer miles on it, and had it ready for us within a week of the original purchase. I am grateful for his cooperation, and infinitely impressed with him catering to customers' needs. Were I to purchase a new vehicle in Minnesota, I haven't the slightest doubt that it would be at St Cloud Honda, and ALL because of my experience with Mr Walsh. Thank you. In addition, Mark Rubey is an excellent finance representative to work with: he informed us well of all available financing options. Moreover, he was honest about the usefulness of the add-on's: rather than selling us all the bells and whistles, he recommended only the most useful ones (both of which we purchased). Oh!, and he loves to 'hi-5' :) Also, Jamie Holub was very pleasant and helped match the price that another dealer was offering, landing us a great deal on the vehicle... the kind that you can't (or shouldn't) refuse. Finally, one teeny-weeny gripe: I wish that you (and all dealers) would be more amenable to email communication. I emailed the sales rep, all of which went unanswered. (Nonetheless, all queries were addressed when I called.) I understand that your representatives are probably not at their desk much, and may be busy showing vehicles to prospective buyers. However, it is often hard to speak on the phone in the daytime during the work week; I am sure that increasingly, email responses would be highly welcome by most young customers. More

Far and Above All Expectations We went here on a friend's recommendation; so glad we did! Wes helped us out from the start, looking at all the other Luther dealerships to find us th We went here on a friend's recommendation; so glad we did! Wes helped us out from the start, looking at all the other Luther dealerships to find us the car we were looking for, offered us a great price for our trade in and we agreed to close the deal the next day. Our car was closed on during that period but Wes went above and beyond the call of duty to secure ANOTHER car for us which was in pristine condition from another dealer not even related to Luther! He did so much work for us, kept us informed, was absolutely a privileged to work with and took all the stress out of car shopping. The services they offered us were a great price, they really do a good job of making sure the cars they sell are quality; Wes would not put his stamp of approval on it until he had personally made sure the recall fix had been done %100 right, the guys had checked out the engine and everything was up to snuff. We are so grateful for your incredible diligence and this review, though belated, would be incomplete without saying we will be recommending all our friends here. Thanks so much! -The J's More

Purchase of 2014 Honda Pilot We had a wonderful experience dealing with Luther Honda of St.Cloud. That wasn't the case with other dealerships. My wife and I would recommend Luther We had a wonderful experience dealing with Luther Honda of St.Cloud. That wasn't the case with other dealerships. My wife and I would recommend Luther Honda of St..Cloud to our family and friends. Very good experience. Thanks, More

Oil change, tire rotation Scheduled servicing of our '08 Odyssey b/4 our return trip to AZ. This is done every year and we are always satisfied with the service and it is done Scheduled servicing of our '08 Odyssey b/4 our return trip to AZ. This is done every year and we are always satisfied with the service and it is done on time!! Good job Dane & associates. More

Oil change and tire rotation I called Dane Fransen to get my 2014 Pilot in for a time for maintenance and oil change and he worked with me on a time that worked for me and him. 10 I called Dane Fransen to get my 2014 Pilot in for a time for maintenance and oil change and he worked with me on a time that worked for me and him. 100% happy with everything. also gave me a loaner car. I will be back . Thank you Tom Wilts More

OIL CHANGE and A-1 Great service and very friendly. Right on time. They did a great job installing my seats in my Honda Odyssey after a rear end collision was repaired Great service and very friendly. Right on time. They did a great job installing my seats in my Honda Odyssey after a rear end collision was repaired in Plano, TX, BOB WOLFORD More

Oil change This was our first oil change and tire rotation on our new Odyssey. The staff at Luther are excellent to work with and very accommodating. This was our first oil change and tire rotation on our new Odyssey. The staff at Luther are excellent to work with and very accommodating. More

Buying my first vehicle was made easy! I thought it was going to be a lot worse than it was, but thanks to Adam, buying my first vehicle was "easy"!! I am absolutely loving my 2014 Honda Pi I thought it was going to be a lot worse than it was, but thanks to Adam, buying my first vehicle was "easy"!! I am absolutely loving my 2014 Honda Pilot! More

Completely Thrilled! I strongly dislike buying new vehicles because negotiating is not one of my strengths and I generally feel ill equipped for making a large purchase li I strongly dislike buying new vehicles because negotiating is not one of my strengths and I generally feel ill equipped for making a large purchase like this. However, I was completely thrilled with my experience with Wes David, Adam Kretsch, and the service department. Wes took time to answer my questions about the used vehicle I was interested in and provided coloring sheets to keep my kiddos entertained during the whole process. The service department was incredibly helpful with the trade-in process and in completely some needed repairs on the vehicle I purchased. Adam worked diligently to keep the financing within the budget I gave him. Overall, purchasing my new-used vehicle was a great experience with Luther Honda of St. Cloud. More

30 day warranty on used car purchase We just purchased a used 2010 Chevrolet Equinox from Luther. The exhaust manifold was cracked and leaking and the battery was bad. They picked up th We just purchased a used 2010 Chevrolet Equinox from Luther. The exhaust manifold was cracked and leaking and the battery was bad. They picked up the vehicle, made necessary repairs, returned the vehicle and it was all covered under the 30 day warranty. AWESOME. I can't be any more thankful. Thank you very much to everyone at Luther Honda who helped me out, you were all very helpful, polite and courteous. I definitely will give Luther Honda consideration during out next vehicle purchase. We purchased this vehicle for my 76 year old Mother and she is tickled to have it. I delivered it to her on 08-10-2014 and she has been driving it all over town showing her friends, relatives, etc. She thinks of places to go just so she can drive it. She is very pleased. Thanks again to everyone. Jim & Laurie Hull More