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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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December 08, 2021

They were VERY hospitable. I was in a tight spot without a working alternator, and everything went very smoothly. They were accommodating and hooked me up with a complementary shuttle! More

by Amelia Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Luther St. Cloud Honda responded

Amelia It's great to hear that your recent visit was a 5 star experience! Thank you for choosing Luther St. Cloud Honda!

December 06, 2021

I had an issue with the used vehicle I purchased two weeks prior. The Service Technician, Dane, listened to my concerns and was extremely helpful in diagnosing the issue. Once they knew what was happeni More

by GJKROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Luther St. Cloud Honda responded

We're pleased to hear that Dane was respectable and positive during your visit. Nice to know that Dane made sure that you knew what was going on with your vehicle, and how it would be handled. Thank you for choosing Luther St. Cloud Honda!

December 04, 2021

Very friendly and courteous. Lots of availability to schedule a convenient appointment. Work done well and in a timely manner. More

by RENAE.IMHOLTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Luther St. Cloud Honda responded

Renae your kind words mean so much to us. We appreciate your business.

December 04, 2021

Finished in an efficient time and had also noticed a mistake the last mechanic had made More

by annikadean01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Luther St. Cloud Honda responded

We're happy that our Team got you back on the road quickly. Thank you for choosing Luther St. Cloud Honda!

December 04, 2021

Very friendly & helpful. Able to get my car in with short notice & fixed problem. Appreciate the complimentary car wash! More

by mjbenda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Luther St. Cloud Honda responded

It's nice to hear that our Service Team was able get you in on short notice and correct the issue. Thank you for your business.

December 03, 2021

Scheduled when requested. Work done on time. Informed of additional work which should be done. More

by garyshess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We appreciate your business.

December 02, 2021

The service was prompt, polite and thorough. All questions were addressed. The waiting area is spacious and comfortable, with beverages and snacks as well. More

by tjwyne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We're pleased to hear that you had a 5 star experience! We look forward to your next visit.

December 02, 2021

Jimmy Gray always fabulous, professional goesabove and Jimmy Gray always fabulous, professional goes above and beyond with my CRV. STACY ALWAYS PLEASANT AND TRIES TO MAKE YOUR EXPERIENCE REWARDING. SHE I More

by KRISDESMARAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. Your high praise of Jimmy and Stacey says alot about them. We are grateful for your business, and look forward to seeing you again!

November 30, 2021

Service was quick and staff was extremely polite and helpful. Worked with my schedule while waiting for the glass replacement technician to arrive. More

by chadw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Luther St. Cloud Honda responded

We're happy that our Team provided you with a 5 star experience! It's great to hear that our Team was polite and helpful. It's also nice to know that they were able to work with your schedule. Thank you for your business.

November 30, 2021

Very helpful and fast thank you! They even helped me fix another problem for no cost More

by Sciguy61Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Luther St. Cloud Honda responded

It's so nice to know that our Team was helpful and fast. Thank you for your business.

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