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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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November 23, 2021

service is just average, if there are coupons they are never brought to your attention. More

by guyjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Van Dorn
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2021

The service department was honest with what was wrong with my car and kept me within my budget in fixing the problems. More

by Tracy Huls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Luther St. Cloud Honda responded

Tracy thank you for sharing about your recent visit. It's nice to know that our Service Team took your budget into consideration when it came to repair options. We look forward to seeing you again!

November 22, 2021

I love coming to Luther Honda. They have always been incredibly friendly and helpful with everything I've needed. More

by PATTERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Luther St. Cloud Honda responded

Thank you for your kind words. We strive for 100% customer satisfaction. Your business is important to us. We look forward to seeing you again!

November 21, 2021

Was a good service after a emergency call and immediately take a control of my car problem, thank you More

by Carmina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Luther St. Cloud Honda responded

Carmina thank you for sharing about your recent visit. We look forward to seeing you again!

November 21, 2021

We had called and made an appointment the weekend before and when we showed up, they did not have us down. They fit me in earlier than the original time and did a great job. More

by bgottwalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Luther St. Cloud Honda responded

We're happy that our Team was able to get you in at an earlier time. Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda!

November 20, 2021

Brought my car in to find out why the IMA battery circuit wasn’t working after I install new batteries myself. You guys had a technician who knew his stuff and you had it figured out within an hour. Than More

by MachineToolRepair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Luther St. Cloud Honda responded

It's nice to know that our Team was able to get you back on the road quickly. We appreciate your time to write this 5 star review. Thank you for your business.

November 20, 2021

It’s hard to get a car to use when they are working on your. They want to charge you More

by THEWILLARD5
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2021

What is my first time here as we have recently relocated. Very impressed with the waiting area, loved the coffee and the granola bar. Very very friendly service. Will be back for sure. More

by heather60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Luther St. Cloud Honda responded

It's so nice to know that your first visit was a 5 star experience! We appreciate your business, and look forward to seeing you again.

November 19, 2021

Professional service, efficient drive up entrance, maintaining service records, convenient appointment scheduling system. Clean and comfortable waiting area. More

by mohlenkamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Luther St. Cloud Honda responded

It's so nice to hear that our Service Team provided you with a positive experience. Customer satisfaction is very important to us. Thank you for your business.

November 19, 2021

Service was very good and the repairs were done quickly. Rental car availability and ease of renting also very good. More

by doylecarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Luther St. Cloud Honda responded

Doyle your kind words about our Service Team are greatly appreciated. We appreciate your business. Thank you for choosing Luther St. Cloud Honda.

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