Luther St. Cloud Honda - Service Center

Tire problem I went in to have my tires looked at. I ended up needing new tires and I got a loaner car. My car was ready the next day and I was able to come in wh I went in to have my tires looked at. I ended up needing new tires and I got a loaner car. My car was ready the next day and I was able to come in when my schedule allowed. More

Helpful and easy I love how fast and easy the service is, and the employees are always friendly and helpful. They explain everything in a way that’s easy to understand I love how fast and easy the service is, and the employees are always friendly and helpful. They explain everything in a way that’s easy to understand and want to make the appointment go as smoothly as possible. More

Stellar service, from the service desk and the repair shop! I started working with Stacy Shegrud about six months ago. She educated me on the work that was needed on my Honda Ridgeline. When I arrived at Luth I started working with Stacy Shegrud about six months ago. She educated me on the work that was needed on my Honda Ridgeline. When I arrived at Luther Honda St Cloud, Stacy assisted me with checking in, and invited me to relax in their very inviting waiting area. Sadly, things took a wrong turn when the mechanics discovered that they had received the wrong part. Stacy delivered the news with equal parts of apology and solution options. My truck was dismantled, so driving home and coming back the next day was not an option. As the weather was going to turn snowy over the next two days, I wasn't comfortable driving the very nice loaner she offered me. I was embarrassed, but Stacy assured me that she understood. She arranged for someone to drive me home, and for the delivery of my vehicle the next day. My driver was Josh Reinke. A very pleasant man, who clearly enjoys his work with Honda. He reassured me that everything would be taken care of the next day, and I would have my truck back by the afternoon. True to his word, Josh and my truck arrived at 3 PM the next day. He reviewed the work that was performed, and that Stacy had been out to the truck to double check that all was in order before it left the shop. I can't imagine that there is anything more that Stacy, Josh, or Honda could do to make my experience better. I was treated with respect, and I am confident of the workmanship of the repair. While no one wants the expense of repairing their vehicle, I feel that Honda's fee was more than fair. Thank you to the whole team at Luther Honda St Cloud. Happy Holidays, Caryn P.S. I almost never give a 5 Star rating, so you can believe it was earned. More

Thank you. Sufficient and done in a timely manor. Friendly service, very informative with explaining the issues that need or highly recommended to be fixed with Sufficient and done in a timely manor. Friendly service, very informative with explaining the issues that need or highly recommended to be fixed with a good estimated price range. More

Excellent professional/friendly customer service Dane is always the best Always leave dealer satisfied Right price, always on time and great communication while waiting Highly reccomend Luther Dane is always the best Always leave dealer satisfied Right price, always on time and great communication while waiting Highly reccomend Luther Honda Saint Cloud.!!!! More

My cars special day Was satisfied with the service my car received , could have been faster but your waiting room is nice and comfortable, I am interested in a new car in Was satisfied with the service my car received , could have been faster but your waiting room is nice and comfortable, I am interested in a new car in June. More

Great customer service My new (6mo) Honda Pilot would not start. Honda roadside came and retrieved my vehicle and took it to St. Cloud Honda. Luther Honda Service took care My new (6mo) Honda Pilot would not start. Honda roadside came and retrieved my vehicle and took it to St. Cloud Honda. Luther Honda Service took care of everything and got it taken care of quickly. More

Great as always Great service as always!!!! Great folks!!! Both service folks who helped me were very friendly, accommodating and great to work with I will be back Great service as always!!!! Great folks!!! Both service folks who helped me were very friendly, accommodating and great to work with I will be back! More

Happy Customer I had a fantastic experience at Honda's service center today! The vehicle was ready when promised and the estimate quoted was exactly what I expected I had a fantastic experience at Honda's service center today! The vehicle was ready when promised and the estimate quoted was exactly what I expected.. More

Friendly and helpful staff Had service work done recently. The service team went above and beyond to make my experience amazing. Casey and Dane did an awesome job keeping up to Had service work done recently. The service team went above and beyond to make my experience amazing. Casey and Dane did an awesome job keeping up to date. The whole service team is always so friendly. Hands down the best service department in town. Also needed some accessories ordered. They helped me figure out exactly what I needed. Even if they don’t have it on hand they will search to find it. So no matter what you’re needing when it comes to personalizing your vehicle check with them. More