Luther St. Cloud Honda - Service Center
St. Cloud, MN
3,503 Reviews of Luther St. Cloud Honda - Service Center
Fast and friendly! I was in recently for an oil change and recall repairs. I had excellent service in all areas from drop off, to the courtesy shuttle, and back to pick I was in recently for an oil change and recall repairs. I had excellent service in all areas from drop off, to the courtesy shuttle, and back to pick up. I gave 5 stars because: Dane was super courteous, knowledgeable and handled everything for me at check in even leaving the service area to go track down a shuttle driver for me. The guy driving the shuttle (forgot his name) was super friendly, and prompt too! The work was completed way earlier than expected which was great! Overall, I was very happy with the entire process! Everyone that worked with me and those who worked on Rhonda- yep, my CRV is named Rhonda the Honda! deserve accolades for their excellent work! Job well done everyone!! More
Efficient and thorough Excellent service and prompt. Waiting area is comfortable. Listens to service areas of concern. Friendly staff. Vehicle comes back clean and feel hand Excellent service and prompt. Waiting area is comfortable. Listens to service areas of concern. Friendly staff. Vehicle comes back clean and feel handled well. Recommended More
Excellent service. The service department at Luther Honda in St. Cloud is excellent. Dane and Casey go above and beyond to be helpful and answer questions. They will alw The service department at Luther Honda in St. Cloud is excellent. Dane and Casey go above and beyond to be helpful and answer questions. They will always give you an estimate before the work is started. They are professional and knowledgeable. More
Great employees, and very convenient. I scheduled my Appointment on the app, witch is convenient to see what is available. I dropped my car off and ran errands and the service tech just te I scheduled my Appointment on the app, witch is convenient to see what is available. I dropped my car off and ran errands and the service tech just text me a few questions witch is very nice. I didnt have to answer my phone while eating. Picked up my car and everything was good. Nothing but good experiences everytime I go. More
Dane Dose a Great Job I called Honda on a short notice but Dane got me in and My Honda is Ready to Roll. Great service . I feel very confident that every time I take my I called Honda on a short notice but Dane got me in and My Honda is Ready to Roll. Great service . I feel very confident that every time I take my car there it’s taken care of . More
Recall fix A very courteous staff. The atmosphere was clean with many amenities as we waited. The time for the appointment went as I was told. I am very satisf A very courteous staff. The atmosphere was clean with many amenities as we waited. The time for the appointment went as I was told. I am very satisfied. More
Always helpful, timely and overall great service dept. Whether it’s oil changes or more in depth warranty or service work, these guys and gals are always helpful and very friendly. I’ve dealt with a lot of Whether it’s oil changes or more in depth warranty or service work, these guys and gals are always helpful and very friendly. I’ve dealt with a lot of dealerships and the service dept here is probably one of the best. You’re helped immediately when you drive in, they are quick to complete the work needed and they do a great job of keeping the dealership clean and have a lot to offer in the service waiting area. This is also one of the best aspects of this dealership. A very spacious and accommodating area with snacks, drinks, tv, etc. I also appreciate the text messages from the service advisors about updates and things of that nature. From a customer perspective, it doesn’t really get any better when it’s all combined with great staff. A++ In a most recent visit, Dane Fransen really went above and beyond to get my car repaired. With a third party warranty coverage through my lease, the warranty company wasn’t exactly very timely. Dane was very persistent at getting things handled and it really made things effortless for me. Aside from that, Dane was EXCELLENT at giving me updates and following up with me whenever there was new information and progress. This type of customer service can be very difficult to find with how busy dealerships can get. Great job Dane! And thank you! A++ More
Efficient and trustworthy I always feel that the service here is efficient and that they are very trustworthy and honest. If they find something else that needs attention besi I always feel that the service here is efficient and that they are very trustworthy and honest. If they find something else that needs attention besides what I brought the vehicle in for, they make suggestions and I never feel pressured to take care of it immediately. They also give you the price of the repairs up front so that you know what you are looking at for cost. More
It was a good experience. I was on a air bag recall only. Had a oil change an rotate tires as well. Stacy mension tires may howl a little due tire wear. And they due. Getting l I was on a air bag recall only. Had a oil change an rotate tires as well. Stacy mension tires may howl a little due tire wear. And they due. Getting less noise the more I drive. I’ll be back again. More
Great job Very friendly very prompt. Good job they said it was going to take 45 min. They were done in 40 min. Great job. All people we drlt with were very plea Very friendly very prompt. Good job they said it was going to take 45 min. They were done in 40 min. Great job. All people we drlt with were very pleasent and helpful. We will be back More