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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,301 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,301 reviews

February 03, 2020

2nd visit Had to return after $600, 60k maintenance to discover that no oil had been put into the vehicle. Check oil and burning smell in vehicle plus another More

by SHANNON.DESMARAIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Ciardelli
Feb 17, 2020 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your recent service at Westside Volkswagen as your feedback is instrumental in fine tuning the service process to meet your needs. I was disappointed to hear about the mishap with the oil level in your vehicle and wanted to apologize. We pride ourselves on being a professional and efficient means for you to service your VW and when that doesn't happen I'm very sorry. In review of your service it looks as though we had an instrument failure with the measuring device to fill your oil and the vehicle was overfilled and again I'm very sorry. We certainly try to control what we can but there are times things are out of our reach and can assure you corrections have been made. I know I can't buy back your trust nor the time you spent on a repeat visit but as a goodwill gesture would like to offer you a complimentary oil change. This way we can demonstrate how we operate properly and hopefully start to rebuild your trust in us. Should you like to discuss further, have questions, or need further resolution please don't hesitate to contact me directly. Thank you again! Rick Tedesco Service Manager Westside Volkswagen 952-374-0770

February 03, 2020

Always get my VW service done here. I've been going to this dealership since I got my car in 2012. Most of the time the staff is friendly, and answers my questions fully. They do get a l More

by blbratschi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thao
February 02, 2020

Car is currently stranded after being in for service for two days and still wasn't fixed. Causing lots of additional stress. Owned two weeks. More

by jamie731
Recommend Dealer
No
Employees Worked With
Tami Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sommer, Nick Ciardelli, Rick Tedesco
February 02, 2020

Perfect transaction. Trustworthy. Great Experience. Took care of us and made suggestions to find the best vehicle that would suit our needs. Will be back again for future business. More

by Tafiboughtacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Helton Cerqueira
February 01, 2020

Brian Sommers and Don in financing were awesome! Brian in sales and Don in financing made our experience great, quick & easy! Very happy with the car we purchased, and will definitely recommend to ot More

by CHRISMALLERY5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in Finance, Brian Sommer
February 01, 2020

Amazing service by an amazing team that treats everyone like family. I have always been so happy about the service dept. at Westside VW because its service always outstanding More

by DOOGLAS
Recommend Dealer
Yes
Employees Worked With
Dillon Case, Nick Ciardelli
February 01, 2020

Just ask for Maura!! This is my second lease at Luther Westside VW. Each time I worked with Maura as my sales go-to. She is thorough and takes time to make sure she unders More

by B3T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maura Broucek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2020

Some questions and comments. A lot of redundancy with emails and texts before, during and after the service. Had a 60,000 mile checkup that included tire rotation. Are the ti More

by NYQUIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tao Thao
February 01, 2020

Very informative, quick response , just very easy to work with on getting my vehicle back on the road as quick as possible! Very impressed on how my vehicle looked when I picked it up, very clean and shiny! More

by khilldy
Recommend Dealer
Yes
Employees Worked With
Dan vick
February 01, 2020

Friendly and Efficient Location is convenient from my home, staff is very friendly and accomodating, I had barely driven into the service area and someone was there to proce More

by jane grunklee
Recommend Dealer
Yes
Employees Worked With
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