
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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I was not impressed with by service this last time I was not impressed when I dropped it off the night before. I was early and I did say I was going to wait. But something came up and we needed to drop I was not impressed when I dropped it off the night before. I was early and I did say I was going to wait. But something came up and we needed to drop it off. As soon as I said that, the guy (I don't recall his name) just gave me an envelope and told me to fill it out. He didn't ask me any questions or check anything. I was not impressed with the communications with my service advisor Derek Tiedke.. Many were done via text, even though I did provide a home phone number to reach me on instead. Also, I forgot to let him know about a coupon when I dropped it off, but I did text it to him to apply it when he provided an update. The coupon did not get applied and he got very cross with me when I asked it be applied at checkout, which took another 15 minutes to re-write up the ticket. I was also not impressed with the people working at the check out desk. They were helpful, but I had to ask them for my key, which was still hanging up. They didn't give it to me after I signed the paperwork. More
Great service! The staff members were very friendly and helpful. I did not need to wait long and I am extremely happy with the overall car purchase. It was a great p The staff members were very friendly and helpful. I did not need to wait long and I am extremely happy with the overall car purchase. It was a great price and great quality car. More
Great Service! We dealt with two different salesmen when purchasing our car, both were very nice and incredibly helpful. The process was quick and painless and every We dealt with two different salesmen when purchasing our car, both were very nice and incredibly helpful. The process was quick and painless and everyone was very helpful. More
Fast and Efficient I was able to check-in for my appointment a bit early and very quickly. I appreciated that there was a semi-separates area for children so my daughter I was able to check-in for my appointment a bit early and very quickly. I appreciated that there was a semi-separates area for children so my daughter was able to stay occupied during the service. My service was completed within the time estimated and we were on our way. Overall a really good experience! More
New lease This was our second lease with Michele. She was very helpful in getting us the car we wanted. She kept in contact with us while we waited for the car This was our second lease with Michele. She was very helpful in getting us the car we wanted. She kept in contact with us while we waited for the car to come in. More
Great service experience! We brought in our car recently for service (oil change and 40K service) and it was very professional and prompt - it was a great experience! We brought in our car recently for service (oil change and 40K service) and it was very professional and prompt - it was a great experience! More
Buying a car at Westside VW was great. . Jeramiah went above and beyond to make me happy and comfortable with my decision to purchase my car. Wonderful experience!! I would highly recommend Jeramiah went above and beyond to make me happy and comfortable with my decision to purchase my car. Wonderful experience!! I would highly recommend this dealership. More
Clean and Friendly Dealership Had a good experience working with Westside Volkswagen. They were friendly and quick to answer any questions I had as well as assist with extra steps Had a good experience working with Westside Volkswagen. They were friendly and quick to answer any questions I had as well as assist with extra steps when I requested something be added to the car prior to purchase. Went out of their way to make the final process quick since I had my kids with me. More
Nice waiting area Great waiting area with workstations and phone chargers, snacks and coffee, kids area. The service people are nice. They wash your car. Somewhat overp Great waiting area with workstations and phone chargers, snacks and coffee, kids area. The service people are nice. They wash your car. Somewhat overpriced but maybe that’s just VW. More
Great experience My experience buying my new car was simple and the staff helped me make my decisions with ease. Highly recommend and will send my friends and family o My experience buying my new car was simple and the staff helped me make my decisions with ease. Highly recommend and will send my friends and family over! More