
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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GREAT SERVICE! I trust Westside for taking car of my car and making sure everything is done well. They take me to the west end movie theatre while my car is bein I trust Westside for taking car of my car and making sure everything is done well. They take me to the west end movie theatre while my car is being serviced and pick me up after show. The car is always returned clean and ready to go! More
As professional and friendly. Westside has been a great service center to deal with. It's easy to make appointments, convenient to drop off my car and its always done when expected Westside has been a great service center to deal with. It's easy to make appointments, convenient to drop off my car and its always done when expected. They are professional and explain what's been done or what's recommended. More
Lacking customer service Derek lacks customer service, unfriendly and rushing to get out of the shop on a Friday night. I asked to get my snow tires put on with my oil change Derek lacks customer service, unfriendly and rushing to get out of the shop on a Friday night. I asked to get my snow tires put on with my oil change and that seemed like an inconvenience for him to do. Any question I asked just seemed like a choir for him. When the quote was pulled up on the screen it was way more than I had gone in there to spend. An additional $180 for a break fluid flush and not even explaining what that is and why I needed it done. I had explained that your guys in the past always work with me and take out what isn't necessary to get done, he obviously had sales to meet that day. All said and done literally rushed out of the shop at 6 with the lights off, worries me the car was rushed and not taken care of. Really liked this dealership as Brendan Chamberlin sold me the car, and the service advisers in the past were awesome, may not come back after this encounter. More
Everything was completed in a timely manner My experience was excellent as always. I have never had a bad experience. Everyone is always very helpful and thorough. They always do a great job My experience was excellent as always. I have never had a bad experience. Everyone is always very helpful and thorough. They always do a great job and in a timely manner More
Professional and Fast I have always had great service at Westside. The service is professional and consistent on what you should expect. When checking out, the service pe I have always had great service at Westside. The service is professional and consistent on what you should expect. When checking out, the service person goes through everything they did. Very thorough. More
Thank you for your time and attention I value Westside VW because its advisors have always given me good advice and speedily taken care of what needed to be done. I appreciate being provid I value Westside VW because its advisors have always given me good advice and speedily taken care of what needed to be done. I appreciate being provided with a rental car when Westside worked on my car and the positive, friendly and helpful relationships I've had with the staff, from general manager to the person who makes coffee in the morning. I would like to work for an organization like Westside VW. Special thanks to GM Steve Hendricks, service director Nick Ciardelli, service advisor Tao Thai, and of course the highly competent technician Andrey. If and when I need help with my VW, I will again contact Westside because I know I will get the helpful service I need. Thank you again, Arthur Berner More
Relax - you’re getting the best service at a great price I always have a sense of relief when I bring my Jetta in for service at Luther Westside because they’re so talented and professional. Great customer s I always have a sense of relief when I bring my Jetta in for service at Luther Westside because they’re so talented and professional. Great customer service! More
Body repair Great work - body work looks great. Took care of rust on car. Excellent service and warranty coverage was great news. I appreciate the honesty and Great work - body work looks great. Took care of rust on car. Excellent service and warranty coverage was great news. I appreciate the honesty and commitment to make it right. More
10,000 mile checkup Always easy process at Westside. Made a same day appt, and waited for car. Took exactly the time they told me it would. I’ve been a customer for over Always easy process at Westside. Made a same day appt, and waited for car. Took exactly the time they told me it would. I’ve been a customer for over 20 years. Great service always. More
Good job! Derek did a great job in assisting me durning my service appt. He was informative, respectful and got me in and out as quickly as he could. He was s Derek did a great job in assisting me durning my service appt. He was informative, respectful and got me in and out as quickly as he could. He was super friendly and I thank him for that! More