Luther Westside Volkswagen - Service Center

Great Customer Service Luther Westside has awesome customer service. They have very timely text and email updates. I was able to text with my service employee regarding a sc Luther Westside has awesome customer service. They have very timely text and email updates. I was able to text with my service employee regarding a scheduling a second appointment, and he had it all set up for me. In addition, the lobby waiting area has nice seating options, TV, drinks and snacks, and great wifi. I was able to work remotely during my 2-hr appointments. Didn't even mind the length when there are awesome accommodations. More

Always get my VW service done here. I've been going to this dealership since I got my car in 2012. Most of the time the staff is friendly, and answers my questions fully. They do get a l I've been going to this dealership since I got my car in 2012. Most of the time the staff is friendly, and answers my questions fully. They do get a little busy, but try to get me in if I really need to be seen. More

Car is currently stranded after being in for service for two days and still wasn't fixed. Causing lots of additional stress. Owned two weeks. two days and still wasn't fixed. Causing lots of additional stress. Owned two weeks. More

From management to sales to service A-1 service these guys are definitely the best in the business. I have never been anywhere where the staff is more knowledgeable friendly and as helpful as they are. T guys are definitely the best in the business. I have never been anywhere where the staff is more knowledgeable friendly and as helpful as they are. Thank you guys you definitely have a customer for life.. I really appreciate all the help. Scott Carlson More

Amazing service by an amazing team that treats everyone like family. I have always been so happy about the service dept. at Westside VW because its service always outstanding like family. I have always been so happy about the service dept. at Westside VW because its service always outstanding More

Some questions and comments. A lot of redundancy with emails and texts before, during and after the service. Had a 60,000 mile checkup that included tire rotation. Are the ti A lot of redundancy with emails and texts before, during and after the service. Had a 60,000 mile checkup that included tire rotation. Are the tire re-balanced with this rotation because taking the car home, felt a lot of wheel/steering wheel shimmy. More

Very informative, quick response , just very easy to work with on getting my vehicle back on the road as quick as possible! Very impressed on how my vehicle looked when I picked it up, very clean and shiny! with on getting my vehicle back on the road as quick as possible! Very impressed on how my vehicle looked when I picked it up, very clean and shiny! More

Friendly and Efficient Location is convenient from my home, staff is very friendly and accomodating, I had barely driven into the service area and someone was there to proce Location is convenient from my home, staff is very friendly and accomodating, I had barely driven into the service area and someone was there to process my vehicle, waiting area is clean with water, coffee, snacks, etc. available. More

Oil change, Recall and 40,000 chip Westside has been my dealership for over 15 years with all my car leases. Now I own my car, so I cautiously spending to keep my car in excellent runn Westside has been my dealership for over 15 years with all my car leases. Now I own my car, so I cautiously spending to keep my car in excellent running order. More